All pc's upgraded to PdfCreator 3.2.0 dont' work anymore


#1

it can’t start up.
event log:
Application: PDFCreator.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.FileLoadException
at pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.StartApplication(System.String[], System.Func1<pdfforge.PDFCreator.Editions.EditionBase.Bootstrapper>) at pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.Main(System.String[], System.Func1<pdfforge.PDFCreator.Editions.EditionBase.Bootstrapper>)
at pdfforge.PDFCreator.Editions.PDFCreator.Program.Main(System.String[])

Faulting application name: PDFCreator.exe, version: 3.2.0.11758, time stamp: 0x5aaa626b
Faulting module name: KERNELBASE.dll, version: 10.0.16299.334, time stamp: 0x6369e29f
Exception code: 0xe0434352
Fault offset: 0x0000000000014008
Faulting process id: 0x43fc
Faulting application start time: 0x01d3d190484234db
Faulting application path: C:\Program Files\PDFCreator\PDFCreator.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 919c37a4-0356-4120-99f6-bb9dadb5d431
Faulting package full name:
Faulting package-relative application ID:


#2

Hi Rudi,

On the first look the error seems to be related to the installed .NET Version.
Please make sure that at least .NET 4.5. is installed on the PCs.

On Windows 10 you will only need to make sure that the system is up-to-date. Windows should update .NET automatically.

Could you please forward me the PDFCreator SetupLog (from the installation folder) in a private message?