Can't start PDF Architect


#1

GetTis message:
"…fail to register “PDF Architect MDI-APP” application shared kernel objects. The service cannot be started, either because it is idsabled or because ot has no enabled services associated with it.


#2

Hi,

sorry for the trouble, please try to reinstall (if you haven’t already).
if you have purchased any modules or packages for PDF Architect, you can contact our PDF Architect Support Team at http://web.pdfarchitect.org/support

Best regards

Robin


#3

Hi.
Reinstalled but now it is missing my activation keys.
Where can I get them for my Architect 2?

Best,
Dinis


#4

Hi,

you can locate them with help of the transaction finder on www.upclk.com or by contacting the upclick support.
If you still have access to all your old email, you may find them in your inbox, sent by noreply@upclick.com

Best regards

Robin


#5

thanks.
Found the email.
HOwever your server is throwing a 589825error: number of available activations exceeded.

I think your server is counting with the one I just had to brute-uninstall in this same PC
How can we solve that?
HOw can I reset those "ghost" activations?
Best
Dinis


#6

Hi @dinis,
Please open a support case here and describe the issue and make sure to include your license key in the email.


#8

Thanks.
ALready opened the ticket