Code erreur : UnauthorizedAccessException


#1

Bonjour,

  • Il y a quelques mois, je n’ai pas pu installer la dernière version (3 je crois), car l’imprimante ne pouvait pas s’installer (je ne me rappelle pas exactement les messages) …
  • Aujourd’hui j’ai désinstallé PDFCreator complètement avec Revo uninstaller, en faisant ensuite une chasse aux traces dans la base de registre : PDF ne générait pas de document ; de plus, impossible d’ouvrir l’application, il ne se passait rien.
  • En suivant des posts de ce forum ainsi que ce tutoriel : FAQ / pdfcreator-has-suddenly-stopped-creating-pdfs/, j’ai octroyé le contrôle total à tous les utilisateurs et ai attribué la propriété de Spool à mon utilisateur (Acanthe). L’application peut-être lancée, mais, sur clic sur ‘Sauvegarder’, une fenêtre s’ouvre : “We are sorry, there was a problem with PDFC”, avec le rapport ci-dessous.

Je ne sais plus que faire :frowning:
Chrystol


#2

Je ne peux pas mettre le rapport comme annoncé, n’en ayant apparemment pas le droit, ceci étant notifié par le message :
“Sorry, new users can’t put links in posts.”


#3

Hi,

I have now given your account permissions to post links and images, which is deactivated by default to prevent spam.
We will gladly have a look at the error report.

Best regards

Robin


#4

Merci Robin.
Je vous ai fait parvenir le rapport également par le bouton “Sent error report”, mais le voici ci-après pour la communauté :

Error Report for PDFCreator 3.2.0.11758

Exception:
UnauthorizedAccessException
L’accès au chemin d’accès ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Temp\Job_f0yz4ttq’ est refusé.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at SystemWrapper.IO.DirectoryWrap.CreateDirectory(String path)
at pdfforge.PDFCreator.Core.Workflow.JobRunner.SetTempFolders(Job job)
at pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob(Job job, IOutputFileMover outputFileMover)
at pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.<>c__DisplayClass12_0.b__0()
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.d__12.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Window.ShowHelper(Object booleanBox)
at System.Windows.Window.ShowDialog()
at pdfforge.PDFCreator.Editions.EditionBase.ShellManager.ShowPrintJobShell(Job job)
at pdfforge.PDFCreator.UI.Presentation.Workflow.InteractiveWorkflow.DoWorkflowWork(Job job)
at pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)
at pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)
at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob(JobInfo jobInfo)
at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()
at pdfforge.PDFCreator.Utilities.Threading.SynchronizedThread.RunThread()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

Log:
2018-04-17 17:26:03.9197 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Printing.FolderProvider…ctor: Temp folder is ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Temp’
2018-04-17 17:26:03.9197 [Debug] 8940-1 (ProgramThread) .lambda_method: Spool folder is ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool’
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Profiles:
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles:
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: High Compression (small file)
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: High Quality (large file)
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: JPEG (graphic file)
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PDF/A (long term preservation)
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PNG (graphic file)
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Print after saving
2018-04-17 17:26:04.1737 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: TIFF (multipage graphic file)
2018-04-17 17:26:04.3585 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking installation…
2018-04-17 17:26:04.3585 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking SpoolerRunningCondition
2018-04-17 17:26:04.3741 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking CheckSpoolFolderCondition
2018-04-17 17:26:04.3741 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking GhostscriptCondition
2018-04-17 17:26:04.3898 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking PrinterInstalledCondition
2018-04-17 17:26:04.3898 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.StartConditions.CheckAllStartupConditions.CheckAll: Checking TerminalServerNotAllowedCondition
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Profiles:
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: <Profil par défaut>
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Compression élevée (petit fichier)
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Qualité élevée (gros fichier)
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: JPEG (fichier graphique)
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PDF/A (conservation à long terme)
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PNG (fichier graphique)
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Imprimer après l’enregistrement
2018-04-17 17:26:04.4210 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: TIFF (fichier graphique multipages)
2018-04-17 17:26:04.4588 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting attempt 1:
2018-04-17 17:26:04.4588 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Starting pipe server
2018-04-17 17:26:04.4588 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Communication.PipeServerManager.StartServer: Starting pipe server thread
2018-04-17 17:26:04.4744 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Reloading settings
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Profiles:
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: <Profil par défaut>
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Compression élevée (petit fichier)
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Qualité élevée (gros fichier)
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: JPEG (fichier graphique)
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PDF/A (conservation à long terme)
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: PNG (fichier graphique)
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: Imprimer après l’enregistrement
2018-04-17 17:26:04.4900 [Trace] 8940-1 (ProgramThread) pdfforge.PDFCreator.UI.ViewModels.SettingsLoader.LogProfiles: TIFF (fichier graphique multipages)
2018-04-17 17:26:04.5591 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication: Finding spooled jobs
2018-04-17 17:26:04.5591 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Conversion.Jobs.SpooledJobFinder.GetJobs: Looking for spooled jobs in ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool’
2018-04-17 17:26:04.5591 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Conversion.Jobs.SpooledJobFinder.GetJobs: Found inf file: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\10-B3CC368D3D22409AA8A66D3ADE154F14.inf
2018-04-17 17:26:04.5747 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Conversion.Jobs.SpooledJobFinder.GetJobs: Found inf file: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\9-EDDFF0FBABEB46BEAFD45C0D18AAC60A.inf
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\9-EDDFF0FBABEB46BEAFD45C0D18AAC60A.inf
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: Microsoft Word - 160127 Banque Postale - Découvert
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: \MSI
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 7
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 9
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\9-EDDFF0FBABEB46BEAFD45C0D18AAC60A.inf
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread ProcessingThread
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\10-B3CC368D3D22409AA8A66D3ADE154F14.inf
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: Microsoft Word - 160127 Banque Postale - Découvert
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: \MSI
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1
2018-04-17 17:26:04.6060 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator
2018-04-17 17:26:04.6216 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 8
2018-04-17 17:26:04.6216 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 10
2018-04-17 17:26:04.6216 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\10-B3CC368D3D22409AA8A66D3ADE154F14.inf
2018-04-17 17:26:04.6216 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.NewPrintJobStart.StartApplication: Adding new job
2018-04-17 17:26:04.6216 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: New PrintJob C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\9-EDDFF0FBABEB46BEAFD45C0D18AAC60A.inf from Printer PDFCreator
2018-04-17 17:26:04.6216 [Trace] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Creating job workflow
2018-04-17 17:26:04.6216 [Trace] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Building Job from JobInfo
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Spool\10-B3CC368D3D22409AA8A66D3ADE154F14.inf
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: Microsoft Word - 160127 Banque Postale - Découvert
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: \MSI
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 8
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 10
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: TryStartApplication: True
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting update check thread
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread UpdateThread
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting Cleanup thread
2018-04-17 17:26:04.6589 [Debug] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.UpdateThread: Launched UpdateThread
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Starting CleanUpThread thread
2018-04-17 17:26:04.6589 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread CleanUpThread
2018-04-17 17:26:04.6589 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Profile: <Profil par défaut> (GUID DefaultGuid)
2018-04-17 17:26:04.6589 [Debug] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.Update: Update period has passed (set to: 17/04/2018 12:31:48)
2018-04-17 17:26:04.6589 [Debug] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.Update: Start UpdateCheck
2018-04-17 17:26:04.6589 [Debug] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.GetOnlineVersion: Get online Version
2018-04-17 17:26:04.6746 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.Shutdown: Waiting for all threads to finish
2018-04-17 17:26:04.6746 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: Waiting for all synchronized threads to end
2018-04-17 17:26:04.6746 [Debug] 8940-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: 2 Threads remaining
2018-04-17 17:26:04.7593 [Trace] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Running workflow
2018-04-17 17:26:04.7593 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun: Starting conversion…
2018-04-17 17:26:04.7593 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobDataUpdater.GetNumberOfCopies: Number of copies from source files: 1
2018-04-17 17:26:04.7593 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.PageNumberCalculator.NumberOfPagesFromSourceFiles: Number of pages from source files: 1
2018-04-17 17:26:04.7750 [Debug] 8940-10 (ProcessingThread) pdfforge.PDFCreator.UI.Presentation.Workflow.InteractiveWorkflow.DoWorkflowWork: Starting PrintJobWindow
2018-04-17 17:26:05.0225 [Debug] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.GetOnlineVersion: Loading update-info.txt
2018-04-17 17:26:05.0225 [Info] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.GetOnlineVersion: Online Version: 3.2.0
2018-04-17 17:26:05.0225 [Info] 8940-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.Assistants.Update.UpdateAssistant.Update: NextUpdate dated to 17/04/2018 12:31:48
2018-04-17 17:26:07.9115 [Trace] 8940-12 () pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: Starting job
2018-04-17 17:26:07.9271 [Debug] 8940-12 () pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: Output filename template is: C:\Users\Acanthe\Desktop\160127 Banque Postale - Découvert.pdf
2018-04-17 17:26:07.9271 [Debug] 8940-12 () pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: Output format is: Pdf
2018-04-17 17:26:07.9271 [Info] 8940-12 () pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob: Converting C:\Users\Acanthe\Desktop\160127 Banque Postale - Découvert.pdf
2018-04-17 17:26:08.1430 [Error] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: System.UnauthorizedAccessException: L’accès au chemin d’accès ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Temp\Job_f0yz4ttq’ est refusé.
à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
à System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
à System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
à SystemWrapper.IO.DirectoryWrap.CreateDirectory(String path)
à pdfforge.PDFCreator.Core.Workflow.JobRunner.SetTempFolders(Job job)
à pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob(Job job, IOutputFileMover outputFileMover)
à pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.<>c__DisplayClass12_0.b__0()
à System.Threading.Tasks.Task.Execute()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.d__12.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.DispatcherOperation.InvokeImpl()
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
à MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
à System.Windows.Threading.DispatcherOperation.Invoke()
à System.Windows.Threading.Dispatcher.ProcessQueue()
à System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
à MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
à System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
à System.Windows.Window.ShowHelper(Object booleanBox)
à System.Windows.Window.ShowDialog()
à pdfforge.PDFCreator.Editions.EditionBase.ShellManager.ShowPrintJobShell(Job job)
à pdfforge.PDFCreator.UI.Presentation.Workflow.InteractiveWorkflow.DoWorkflowWork(Job job)
à pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)
à pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)
2018-04-17 17:26:08.2799 [Error] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: There was an error while processing the print jobs: System.UnauthorizedAccessException: L’accès au chemin d’accès ‘C:\Users\Acanthe\AppData\Local\Temp\PDFCreator\Temp\Job_f0yz4ttq’ est refusé.
à System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
à System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
à System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
à SystemWrapper.IO.DirectoryWrap.CreateDirectory(String path)
à pdfforge.PDFCreator.Core.Workflow.JobRunner.SetTempFolders(Job job)
à pdfforge.PDFCreator.Core.Workflow.JobRunner.RunJob(Job job, IOutputFileMover outputFileMover)
à pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.<>c__DisplayClass12_0.b__0()
à System.Threading.Tasks.Task.Execute()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
à pdfforge.PDFCreator.UI.Presentation.UserControls.PrintJob.ProgressViewModel.d__12.MoveNext()
— Fin de la trace de la pile à partir de l’emplacement précédent au niveau duquel l’exception a été levée —
à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.DispatcherOperation.InvokeImpl()
à System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
à System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
à MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
à System.Windows.Threading.DispatcherOperation.Invoke()
à System.Windows.Threading.Dispatcher.ProcessQueue()
à System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
à MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
à System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
à System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
à System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
à MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
à MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
à System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
à System.Windows.Window.ShowHelper(Object booleanBox)
à System.Windows.Window.ShowDialog()
à pdfforge.PDFCreator.Editions.EditionBase.ShellManager.ShowPrintJobShell(Job job)
à pdfforge.PDFCreator.UI.Presentation.Workflow.InteractiveWorkflow.DoWorkflowWork(Job job)
à pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)
à pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)
à pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob(JobInfo jobInfo)
à pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()
2018-04-17 17:26:08.3268 [Fatal] 8940-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.CurrentDomain_UnhandledException: Uncaught exception, IsTerminating: True

Environment:
Microsoft Windows NT 6.2.9200.0

Platform:
x64

Environment variables:
COMPUTERNAME=MSI
USERPROFILE=C:\Users\Acanthe
HOMEPATH=\Users\Acanthe
LOCALAPPDATA=C:\Users\Acanthe\AppData\Local
asl.log=Destination=file
configsetroot=C:\WINDOWS\ConfigSetRoot
PROCESSOR_ARCHITECTURE=AMD64
Path=C:\Program Files (x86)\Windows Resource Kits\Tools;C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files\Intel\WiFi\bin;C:\Program Files\Common Files\Intel\WirelessCommon;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\Program Files\RogueKiller;C:\Program Files (x86)\Windows Live\Shared;C:\Users\Acanthe\AppData\Local\Microsoft\WindowsApps
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
ProgramFiles(x86)=C:\Program Files (x86)
PROCESSOR_LEVEL=6
LOGONSERVER=\MSI
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
HOMEDRIVE=C:
SystemRoot=C:\WINDOWS
PSModulePath=C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules;%ProgramFiles%\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules
ALLUSERSPROFILE=C:\ProgramData
PUBLIC=C:\Users\Public
APPDATA=C:\Users\Acanthe\AppData\Roaming
PROCESSOR_REVISION=5e03
USERNAME=Acanthe
CommonProgramW6432=C:\Program Files\Common Files
OneDrive=C:\Users\Acanthe\OneDrive
CommonProgramFiles=C:\Program Files\Common Files
OS=Windows_NT
USERDOMAIN_ROAMINGPROFILE=MSI
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 94 Stepping 3, GenuineIntel
ComSpec=C:\WINDOWS\system32\cmd.exe
USERDOMAIN=MSI
SystemDrive=C:
TEMP=C:\Users\Acanthe\AppData\Local\Temp
ProgramFiles=C:\Program Files
MOZ_PLUGIN_PATH=C:\PROGRAM FILES (X86)\FOXIT SOFTWARE\FOXIT READER\plugins
NUMBER_OF_PROCESSORS=4
SESSIONID=1
TMP=C:\Users\Acanthe\AppData\Local\Temp
ProgramData=C:\ProgramData
ProgramW6432=C:\Program Files
windir=C:\WINDOWS
SESSIONNAME=Console

Additional Data:
Thread=ProcessingThread


#5

Hi,

it looks like it is a permission problem with your temporary spool folder, please check if the following FAQ article helps to solve the issue:
http://docs.pdfforge.org/pdfcreator/3.0/en/pdfcreator/frequently-asked-questions/pdfcreator-has-suddenly-stopped-creating-pdfs/

Best regards

Robin


#6

Thanks Robin, it works.

  • I gave full rights to C:\Users<USERNAME>\AppData\Local\Temp\
  • I had to create both C:\Users<USERNAME>\AppData\Local\Temp*PDFCreator* and C:\Users<USERNAME>\AppData\Local\Temp*Spool*, which had correct rights from the moment of creation.

Thanks !