How to disable screen popup in 3.0.2


#1

Every time we try to print a file - from one specific computer - using pdfCreator 3…0.2, the admin screen pops up. This is not happening on others. I’ve attached the screen on question.
How do I turn this off? All the settings are correct and the actual file goes either into an Email or a folder properly .

Thanks for any assitance!
Bob Goldberg


#2

Hi,

this is usually caused by an issue during the installation/update of PDFCreator where the pdfcmon.dll can’t get replaced properly.
In a lot of cases, uninstalling PDFCreator, rebooting the machine once and installing it again afterwards will solve the issue.
If it doesn’t please check the version of the pdfcmon.dll in C:\windows\system32, it should be 0.9.6.0 if it got replaced properly.

Best regards

Robin


#3

Thanks - I re-installed the program and it’s good to go.

Bob