I want a refund


#1

This program is not working properly and I have contacted you all and given more than enough time for at least a response. Since I’ve gotten neither a resolution or response I’m going to need my money back because I’m unable to utilize the modules due to issues on your end


#2

Hi,

sorry for the trouble, if this is for PDF Architect, please contact our payment processor Upclick and ask them to refund your purchase (include your order ID).
If it is for PDFCreator just let us know your order ID and we will issue the refund.
May I ask which address you contacted, so I can check if there are any issues with support contacts?

Best regards

Robin