Invalid Pointer error when trying to install INSERT module


#1

Hi, after logging into the Professional account and trying to install the INSERT module, I get the following error:

"The error has occurred while attempting to access the Installer service.

Error Code: 0x80004003
Error description: Invalid pointer"

Please advise, thank you.


#2

Hi @hniizato,

This seems to be a rather specific issue.
Kindly contact the PDF Architect support team and make sure to let them know which Windows version you're using.
Here's the link to the PDF Architect Support form