Just Joined problem getting Architect Pro version


#1

Hi all, just purchased the latest Architect 6 but on download its only the free version. i was expecting the Pro version, how do i get it. with all the add ons etc.


#2

Hi Alan,

if your purchased the plan, you can create an account and login using the same email address which was used for purchase. This can be done from within PDF Architect (top right corner).
If you have purchased a perpetual edition, you need to enter a license key in order to activate all modules.

Best regards

Robin


#3

Hi Robin,
I have the same problem. I was expecting an email with a license key or something to activate the Pro version but have not received anything and my account doesn't show the Pro version


#4

Hi,

did you create the account with the same email address you used for the purchase? If you paid with Paypal it might be your designated Paypal address. If you haven't done so already, logging out and back into the account has helped other users to solve this issue. If all this doesn't help, please create a ticket or use the live chat:
https://www.pdfforge.org/pdfarchitect/support

Best regards

Robin