Hi,
in order to find out why the printer installation is failing on your system, please run cmd.exe and navigate to the PDFCreator main folder.
Now run pritnerhelper.exe /uninstallprinter
Next run printerhelper.exe /installprinter “your printername” /portapplication "C:\Program Files\PDFCreator\ PDFCreator.exe"
Note or take a screenshot of any error messages you might get (if you don’t get any error messages, the printer should now be there).
best regards
A new cmd window pops up then disappears before I can see any errors. I can’t find how to keep the window active.
C:\WINDOWS\system32>“C:\Program Files\PDFCreator\PrinterHelper.exe” /installprinter “PDFCreator” /portapplication "C:\Program Files\PDFCreator\PDFCreator.exe"
Error:
Message = Access to the path ‘C:\WINDOWS\system32\spool\DRIVERS\x64\PS_SCHM.GDL’ is denied.
Source = mscorlib
StackTrace = at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream…ctor(String path, FileMode mode, FileAccess access, FileShare share)
at pdfforge.PrinterHelper.PrinterUtil.SaveStreamToFile(Stream stream, String fileName)
at pdfforge.PrinterHelper.PrinterUtil.ExtractPrinterFilesWindows8(PrinterEnvironment printerEnvironment, PrinterDescriptionFileLanguage language, String printerDriverDirectory, Boolean extractPpdFile, DriverFiles& driverFiles)
at pdfforge.PrinterHelper.Win32Printer.AddPdfcreatorPrinterDriverGdi(PrinterEnvironment printerEnvironment, String driverName, PrinterDescriptionFileLanguage language, String externalPpdFile)
at pdfforge.PrinterHelper.Printer.InstallPrinter(IList1 printerNames, IWin32Printer win32Printer, String monitorName, String portName, String portApplication, String driverName, String externalPpdFile, Boolean server, ILogging logging)<br> at pdfforge.PrinterHelper.Commands.CheckCommandInstallPrinterAndExecute(IDictionary2 cmdlParams, IWin32Printer win32Printer, String monitorName, String portName, String driverName, ILogging logging)
at pdfforge.PrinterHelper.Program.Run(IDictionary`2 cmdlParams, ICommands commands, IWin32Printer win32Printer, ILogging logging)
at pdfforge.PrinterHelper.Program.Main(String[] args)
TargetSite = Void WinIOError(Int32, System.String)
I am running everything as administrator
Hi,
this means that the file PS_SCHM.GD is either still in use by another application or it has broken permissions (so even the admin can’t overwrite it) Please check the permissions for that file, try to create a backup of it, then delete it manually and run the commands above again.
best regards,
Hi,
i have a similar problem installing version 2.3 on Windows 2008 R2 (standard version, not server)
Running the printerhelper, gives me the following error:
C:\Program Files\PDFCreator>printerhelper /installprinter “PDFCreator” /portapplication “C:\Program Files\PDFCreator\PDF
Creator.exe”
Error:
Message = The specified module could not be found
Source = PrinterHelper
StackTrace = at pdfforge.PrinterHelper.Win32Printer.AddPdfcreatorPrinterMonitor(PrinterEnvironment printerEnvironment, String monitorName, String portName, String monitorDriverFileName, String programFullFileName, Boolean server)
at pdfforge.PrinterHelper.Printer.InstallPrinter(IList1 printerNames, IWin32Printer win32Printer, String monitorName, String portName, String portApplication, String driverName, String externalPpdFile, Boolean server, ILogging logging) at pdfforge.PrinterHelper.Commands.CheckCommandInstallPrinterAndExecute(IDictionary2 cmdlParams, IWin32Printer win32Printer, String monitorName, String portName, String driverName, ILogging logging)
at pdfforge.PrinterHelper.Program.Run(IDictionary`2 cmdlParams, ICommands commands, IWin32Printer win32Printer, ILogging logging)
at pdfforge.PrinterHelper.Program.Main(String[] args)
TargetSite = Void AddPdfcreatorPrinterMonitor(pdfforge.PrinterHelper.PrinterEnvironment, System.String, System.String,System.String, System.String, Boolean)
Please, could you help me to understand the problem?
Thanks
Diego
Solved 
it was a problem related to the Framework loader for 64bit (Ldr64.exe), that was set in setWow mode to allow another application on the server to work.
Switched to standard mode for the installation only, then reverted back
Diego
Hi Diegobarbera.
Can you explain how you did, I have the same trouble as you
Hi,
if you have a 64bit machine, maybe some program set the .netloader to force 32bit programs
try with
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\ldr64.exe set64
—> install pdfcreator
C:\Windows\Microsoft.NET\Framework64\v2.0.50727\ldr64.exe setWow
Thanks for your reply.
Should I type that in command promt ?
I tryed … but I get the same error
I have a newer map in that directory “v4.0.30319”
Can it be this one I should use ?
ldr64 dont exist in that directory
I even tryed remove PS_SCHM.GD file but I get the same error
yes, as Administrator
in my server i had to launch “ldr64.exe setWow” in order to start a program written in 32bit
launching “ldr64 set64” revert to original 64bit loader (needed for pdfcreator printer driver)
then you can switch again to ldr64.exe setWow after installation
But the new creator is a 64 bit program ?
I get this error on 5 computers. But on the 30 others installation was going fine
I get this messege to.
Message = Access to the path ‘C:\WINDOWS\system32\spool\DRIVERS\x64\PSCRIPT5.dll’ is denied.
Hi,
this could mean that the file (postscript printer driver) is either still in use or has broken permissions. Have you tried to delete it manually?
Best regards,
Robin
Yes I have but it still dont work.