In advance thanks for taking the time to read and for supplying any knowledge you may have.
We have noticed that in random intervals of time (can be 30 minutes all the way to infinite amount of days) that all of a sudden printing will stop for certain users. Printing works in Word, outlook, notepad, IE, chrome and all other applications asides for PDF Architect 5. The resolution is for users to log off fully from the server and log back in(note some users will be working and others will not, it is always random users), printing then works.
We use remote printing, so they print to their local printers via the rdp redirection.
OS: Windows 2012 R2 datacenter
Any suggestions to resolving this? Appreciate your 2 cents.