PDF Creator 1.7.3 server installation and fonts problems

Hi folks,
I'm new on PDF Creator, and I've problems generating PDF documents, using "PDF Creator" by COM interface.
Simply, the PDF documents does not integrate ALL fonts needed by the report.

The PDF Creator is installed as "Server Installation" and configured as in the image below:


And these are the PDF properties of the file generated:

This is the PDF's properties of the report printed RIGHT:

This is the PDF's properties of the report printed WRONG:

Surely I have been inaccurate on many details, so forgive me because I "won" this issue without knowing PDF Creator...

Thanks all for attention, for questions and answer.
Claudio

-- EDIT --
Analyzing the embedded fonts with a PDF Analizer (found on the net), it result:
WRONG document:
DEGQMO+ArialNarrow,Italic
DIKLOH+Arial,Bold
IWGKRK+CourierNew
FIKIOU+ArialNarrow,Bold

RIGHT document:
DEGQMO+ArialNarrow,Italic
WFDYZB+Arial,Bold
RWEZUL+ArialNarrow
NYIFFK+ArialNarrow,Bold
LWCKZJ+Arial

Can be useful or not, I don't know...
Thanks again

Following a post on StackOverflow I’ve analyzed the documents again:
RIGHT doc:
PDF version: 1.4
metadata
image: object 8, 600x226, raw samples, depth = 8, colorspace = Indexed, length = 20139
FONT NAME TYPE ENCODING EMB SUB UNI OBJ#
Arial TrueType Y Y Y 17
Arial,Bold TrueType Y Y Y 11
ArialNarrow TrueType Y Y Y 13
ArialNarrow,Bold TrueType Y Y Y 15
ArialNarrow,Italic TrueType Y Y Y 9
39 objects
5 fonts: 5 TrueType 5 embedded [DEGQMO+ArialNarrow,Italic, WFDYZB+Arial,Bold, RWEZUL+ArialNarrow, NYIFFK+ArialNarrow,Bold, LWCKZJ+Arial]
(2 pages) Content streams command usage: w 2 J 1 j 1 q 199 Q 199 cm 150 m 1537 l 1537 re 335 S 1537 f 286 n 49 W 49 BT 146 ET 146 TL 8 Tf 146 Td 42 Tm 146 T* 14 Tj 5 TJ 197 G 2 g 243 Do 2

WRONG doc:
PDF version: 1.4
metadata
image: object 8, 600x226, raw samples, depth = 8, colorspace = Indexed, length = 20139
FONT NAME TYPE ENCODING EMB SUB UNI OBJ#
Arial,Bold TrueType Y Y Y 11
ArialNarrow,Bold TrueType Y Y Y 15
ArialNarrow,Italic TrueType Y Y Y 9
CourierNew TrueType Y Y Y 13
35 objects
4 fonts: 4 TrueType 4 embedded [DEGQMO+ArialNarrow,Italic, DIKLOH+Arial,Bold, IWGKRK+CourierNew, FIKIOU+ArialNarrow,Bold]
(2 pages) Content streams command usage: w 2 J 1 j 1 q 235 Q 235 cm 195 m 1555 l 1555 re 233 S 1555 f 193 n 40 W 40 BT 191 ET 191 Tf 191 Td 18 Tm 191 TJ 209 G 2 g 342 Do 2

Hello,
during installation, what does it EXACTLY mean “PLEASE DO NOT INSTALL THIS VERSION ON A TERMINAL SERVER IN APPLICATION MODE”?

Thanks all
Seek

Dear Seak,

I am afraid version 1.7.3 is no longer officially supported, but of course you might receive help form other users.
If you’d like some official support, please update to the latest version.

Best regards,

Robin

Thanks for your feedback Robin,
can I know only what’s the meaning of “PLEASE DO NOT INSTALL THIS VERSION ON A TERMINAL SERVER IN APPLICATION MODE”
What potential issues can occur?

Thanks
Seek

Not sure which issues can occur, it only means you should use the general method for installing applications on terminal servers:
In a command box switch to the installation mode with “change user / install”.
Run the setup.
If the setup has finished switch back to the application mode with “change user /execute”.

best regards,

Robin

Thanks for the hint Robin!
I’ll keep this post updated…

Bye
Seek

Terminal server installation, is not the issue.

Thanks anyway