PDF Creator 3.2.2 install fails


#1

Installing PDF Creator 3.2.2 fails: After answering the question which language I want (Dutch) I receive the message to restart my computer. After restarting the same stays happening, so I get an endless loop.
What can be the cause of this and what can ik do?
I had no problems with version 3.2.1. When trying to resolve the problem I removed 3.2,1, but cannot reinstall it due to the same problem as caused by 3.2.2


#2

Hi,

sorry for the trouble. This is an issue with Windows for some reason not deleting the RunOnce key which controls this behavior (and per defnition should get deleted after one run) from the registry.
Please delete the entry "PDFCreatorRestart" from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce to resolve the issue.

Best regards

Robin


#3

Thanks Robin. The issue has been resolved.

best regards,
Herman