We have PDF Creator installed on a Siteground cloud-based Windows XP server. We have used it on the server for over 5 years.
Recently, about 6 weeks right after Windows sent out an update in response to a virus PDF Creator started having issues. It prints once and then somehow hangs up. It does not show in the print queue though. It will not print a document again.
Then if we soft reboot the Windows XP server, it will print again and then hang up again for the next print.
Both Siteground tech support and our company's tech support are saying it is a conflict issue with PDF Creator communicating to the Windows print setup.
I have installed and reinstalled PDF Creator several times. And it does not make a difference. We have also used CCleaner to uninstall leftover files and clean the registry.
Has anyone experience this issue since the last Windows update? or any suggestions on how to resolve it? or has PDF Forge had this happen to others in the past month or so and can advise on what to do?
By the way, we did test using Win2PDF and CutePDF and they are working fine so it definitely is a PDF Creator issue. Please help! We would much rather use PDF Creator.