PDFCreator Plus Error after upgrade to latest version

PDFCreator PDFCreator English
1

Hi,
We started getting this error after we upgraded to the latest version of Pro. We are using AutoSave option for creating documents.

Error Report for PDFCreator 2.4.0.213

Exception:
ArgumentOutOfRangeException
Index was out of range. Must be non-negative and less than the size of the collection.
Parameter name: index
at System.ThrowHelper.ThrowArgumentOutOfRangeException(ExceptionArgument argument, ExceptionResource resource)
at System.Collections.Generic.List1.get_Item(Int32 index) at pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add(JobInfo jobInfo) at pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add(IEnumerable1 jobInfos)
at pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.TryStartApplication(Func1 startApplication, Boolean startManagePrintJobs) at pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication(Func1 composePipeMessage, Func`1 startApplication, Boolean startManagePrintJobs)
at pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedStart.Run()
at pdfforge.PDFCreator.UI.Views.App.App_OnStartup(Object sender, StartupEventArgs e)
at System.Windows.Application.OnStartup(StartupEventArgs e)
at System.Windows.Application.<.ctor>b__1_0(Object unused)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

2

Hi,

please go to the PDFCreator application settings>-debug tab, turn the logging level to “trace” and start another print job. Then send the resulting log to support(at)pdfforge.org and we will gladly have a look at it.

Best regards,

Robin

3

We are having the same problem as above with version 2.4.1.13 PDFCreator Business.
Also we are using the autosave option. The error does not occur an every document.
I will trace the error and send the log to the mentioned email address.

4

Any resolution for this issue?

5

I send some log files today with the crash and the debug option set to support.

6

Getting the same error. Reinstalling was the only solution. But I end up having to reinstall once every week now which is totally frustrating!
We are not using the Autosave option.

7

I spoke to the support last week. I send them the log files with the debug option enabled. They told me that the error would be fixed in the next version, which they are going to release in a few weeks.

“New users cannot replay more than 3 times…” So I have to edit my existing post.

New Version 2.5.0 is out
Had no time to test it, will do this on the weekend.