PDFCreator Server not generating PDF - Version:1_1_1_9994


#1

Order ID: PDF171029-6788-85314

PDFCreator Server version: Version:1.1.1.9994

PLATFORM: VMS WINDOWS 2008 64BITS

Hello

I just purchased your PDFCreator Server edition and it is failing to generate PDF. When I look in PDFCreator event logs. Below is the error I get.
I checked the forum and mentioned disabling fastwebview but this is set to false by default.

$[Error] 580-19 (JobWorker) pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed

$[Error] 580-19 (JobWorker) pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Error: /syntaxerror in -file-
Operand stack:

Execution stack:
%interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1967 1 3 %oparray_pop 1966 1 3 %oparray_pop 1950 1 3 %oparray_pop 1836 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push
Dictionary stack:
–dict:1221/1684(ro)(G)-- --dict:0/20(G)-- --dict:78/200(L)–
Current allocation mode is local
Current file position is 402


#2

Hi,

sorry for the trouble. The FastWebView issue was indeed fixed for the current release and set to false by default.
The problem here might be an invalid postscript file. PCL isn’t supported by PDFCreator.
Do you get this when printing from any application, or only if you print form a specific application / service ?
If it isn’t fixable we will of course give you a refund.

Best regards,

Robin