Printerhelper.exe stopped working during installation of PDF Creator 3.0.1

Hello,

I have tried installing PDF Creator 3.0.1 on Windows 7 pro 64 bits. During the installation, this error message appears : “printerhelper stopped working”. I have tried many different solutions (reinstallation of PDF Creator, add printer manually…) as described in many other topics, but none have worked. Someone can help me please ?

PS : I can’t upload the setup log file.

Hi,

I have given your account more rights so you can now upload files here, if you prefer you can also send the log to ticket@pdfforge.org directly. We will look at it and try to help you with the issue.

Best regards

Robin

Hi, I still can’t upload the file. I send you an email with the log file.