Unable to downdate


#1

Hello,
I have a installation setup from a specific piece of software that includes an older version of PDFcreator (v1.5 ?). After a update to 2.5 the accompanied software refused to output PDF due to a incompatibility issue with 2.5. So no harm done I thought, just put the old 1.5 back and no worries. But unfortunately, no sigar. ReRunning the software’s setup resulted in a error while installing the 1.5 PDFcreator. The setups logfile shows the following error:
InstallPrinter:
Printername: PDFCreator
Drivername : PDFCreator
Portname : pdfcmon
Result: Error 1796 = The specified port is unknown

Does anyone know how to reinstall the old version?
thanx in advance.


#2

Hi,

if the problem is related to the current version not getting unistalled properly we can help.
Is there currently still a pdfcmon.dll in C:\windows\system32?
Which software is using the outdated PDFCreator version ? We’d like to contact the manufacturer to see if it is possible for them to use an up-to-date PDFCreator version.

Best regards,

Robin