Unable to install PDF Creator Plus 3.0.2


#1

I am unable to install PDF Creator 3.0.2.

After selecting the language I get the message: ‘Please restart your system first to continue setup’

I restarted a few time and also uninstalled PDF Creator 2.5.4, which has not helped.

I am running WIndows 10 Pro build 15063.674 under VM Ware workstation 12.


#2

Hi,

sorry for the trouble.
The following procedure should fix the issue:
Open your registry (regedit) and look for “PDFCreatorRestart” in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce or HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce.
Please check if this entry still exists in your registry and delete it manually if it is still there.

Afterwards it should be possible to install PDFCreator again.

Best regards

Robin


#3

The workaround works. thank you.