Wrong printed paper size


#1

Hello. Sorry for my english. Firstly i’m trying search solving of my problem, but couldn’t find.

I need to use PDFCreator as proxy-printer on windows 10 desktop. In setting->action i set checked “print document”. But documents was printed with wrong paper size.

Generated by PDFCreator documents have size 210 by 297 mm (correct A4 dimensions).

Printed documents have size 215.9 by 279.4 mm (not corrected).

So, i checked all setting of all printers, all settings in print dialogs. Size and dpi at all of this is identical.

What i do wrong?


#2

Hi,

which application are you printing from?
Some (office) applications have the option to automatically convert A4 to “Letter” or vice versa, and 215.9 by 279.4 mm is exactly the diminsion of the “Letter” paper size; it is hidden somewhere in the advanced printing options of the office application.

Best regards,

Robin