Hi Robin, I have downloaded the PDF Architect 6 installer that you linked to in your email. After uninstalling the PDF Architect on my PC I attempted to activate the software and could not find a menu item that would bring me to a screen where I could input the activation code that was sent. I did notice that PDF Architect did have an option to create an online account to switch between versions of the product - so I created one using the email address on file with PDF Architect. After logging into the account I am still unable to find an area to input the activation code that was sent. I have noticed that the menu has changed under the "Help" section which is where one would normally go to activate the product. Can you help me figure out how this is all supposed to work? I did review the help documentation and it does not show the toolbar ribbon so it is difficult to know if something is missing or if I should be looking elsewhere. Thank you again for the assistance.