Canceling refund no feedback

I want to return perpetual licence on same day o bought, but i am getting bad respons from customer service
I hope this email finds you well.

I am writing to inform you that your subscription has been successfully canceled. You will still be able to enjoy the services until February 25, 2026, and there will be no auto-renewal.

As a gesture of goodwill, we would like to offer you the option to switch to a lifetime subscription with a 25% discount, along with six months of our Adware Driver Manager service for free. We believe this offer might provide additional value to your experience. Thank you for your understanding and cooperation.

If you have any further questions or need additional assistance, please do not hesitate to reach out. We are here to help.

Best regards,


Sincerely,
Peter
Billing Support Specialist
And after i said cancel purchase not subscription
Its lifetime use not subscription