Can't install PDF creator

Hi,

I am trying to install PDF Creator on Microsoft Windows, and keep on getting the following error:
“Please restart your system first to continue setup.”

I restarted my machine couple of times and getting the same error.

Can you please assist?

Thanks,
Orr Goldstein

Hi,

sorry for the trouble.
The only thing that is checked by the setup regarding the restart is the registry entry called “PDFCreatorRestart” in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce or HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce.
Please check if this entry still exists in your registry and delete it manually if it is still there.
Afterwards the setup should run properly. We haven’t yet found out why this key doesn’t get deleted in some cases; the RunOnce entries should get deleted automatically by Windows after running once.

Best regards

Robin

Hi Robin,

Thank you for your response.

Eventually, I switched to a different windows username and was able to install it for all users.

Regards,
Orr Goldstein