The interface for scanning documents are very bad.
If I need to scan 20 documents I need every single time on input choose paper size, resolution, color mode and in output I need to do many clicks in folder path. Why I can not save my favorite input and output settings like in Adobe Acrobat? Why I need to do so many work for that simple thing? This is annoying.
If my annual contract with you expires, I will not renew it. I'd rather pay Adobe more than bother with such annoyance.