Error Message while saving

PDFCreator PDFCreator English
1

Hi, we got this Error Message (in Swedish) and I couldn't find any relevant answer to it here so I start a new post.

image

It translates to:
Files ... could not be saved. Maybe it is currently being used, or you lack the authority to take the necessary action. Please use a different file name and try again.

We have had a couple of those the past days, how do i solve them?
We are payed customer with licenses.

Kind regard
André Lindholm

2

Hi @Andre_Lindholm

Are you able to save files in another (local) folder, on your desktop for example?
-> If that works the user probably doesn't have the permission to save files in the path seen in your screenshot.

As a paying customer, you're entitled to receive prioritized email support. Please check your direct messages. :slight_smile: