Error Report for PDF Creator 2.3.2.6

Laurie11 · September 9, 2016, 2:40pm

Using a predefined profile to AutoSave with new file name.

Exception:
SecurityException
Requested registry access is not allowed.
at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
at SystemWrapper.Microsoft.Win32.RegistryKeyWrap.OpenSubKey(String name)
at pdfforge.PDFCreator.Core.Printer.PrinterPortReader.ReadPrinterPort(String portName)
at pdfforge.PDFCreator.JobInfoQueue…ctor()
at pdfforge.PDFCreator.App.InitializeJobInfoQueue()
at pdfforge.PDFCreator.App.RunApplication(String[] commandLineArguments)
at pdfforge.PDFCreator.App.App_OnStartup(Object sender, StartupEventArgs e)

Environment:
Microsoft Windows NT 6.1.7601 Service Pack 1

Platform:
x64

Environment variables:
SESSIONNAME=Console
ProgramFiles(x86)=C:\Program Files (x86)
USERDNSDOMAIN=CSHA2.LOCAL
ProgramW6432=C:\Program Files
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 60 Stepping 3, GenuineIntel
TMP=C:\Users\vjm\AppData\Local\Temp
PROCESSOR_ARCHITECTURE=AMD64
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
COMPUTERNAME=VJM2015-WIN7
HOMEPATH=
configsetroot=C:\Windows\ConfigSetRoot
PROCESSOR_REVISION=3c03
TEMP=C:\Users\vjm\AppData\Local\Temp
USERPROFILE=C:\Users\vjm
LOGONSERVER=\CSHA-NT6
USERNAME=vjm
SystemRoot=C:\Windows
SWSHARE=C:\SWSHARE
FP_NO_HOST_CHECK=NO
TVTCOMMON=C:\Program Files (x86)\Common Files\Lenovo
CommonProgramFiles=C:\Program Files\Common Files
COMMPath=C:\Program Files\Lenovo\Communications Utility
ProgramData=C:\ProgramData
windows_tracing_logfile=C:\BVTBin\Tests\installpackage\csilogfile.log
HOMESHARE=\csha-nt6\usr\vjm
SESSIONID=1
ALLUSERSPROFILE=C:\ProgramData
CommonProgramW6432=C:\Program Files\Common Files
READYAPPS=C:\SWTOOLS\ReadyApps
windows_tracing_flags=3
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
HOMEDRIVE=U:
windir=C:\Windows
SystemDrive=C:
NUMBER_OF_PROCESSORS=4
OS=Windows_NT
ProgramFiles=C:\Program Files
ComSpec=C:\Windows\system32\cmd.exe
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules
APPDATA=C:\Users\vjm\AppData\Roaming
USERDOMAIN=CSHA2
PROCESSOR_LEVEL=6
LOCALAPPDATA=C:\Users\vjm\AppData\Local
TVT=C:\Program Files (x86)\Lenovo
Path=C:\Program Files (x86)\Intel\iCLS Client;C:\Program Files\Intel\iCLS Client;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;C:\Program Files\Intel\Intel® Management Engine Components\DAL;C:\Program Files\Intel\Intel® Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT;C:\SWTOOLS\ReadyApps;C:\Program Files (x86)\Common Files\Lenovo;C:\Program Files (x86)\Shoreline Communications\ShoreWare Client;C:\Program Files (x86)\Shoreline Communications\ShoreWare Client\win64
PUBLIC=C:\Users\Public

Additional Data:

Logs:
2016-08-27 14:07:44.7640 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 650 files, 458 scanned, 435 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-08-27 14:07:44.7840 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-08-27 14:08:06.9152 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 650 files, 458 scanned, 435 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-08-27 14:08:06.9452 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-08-31 11:37:44.0946 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-08-31 11:37:44.1476 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-01 17:33:15.0088 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-01 17:33:15.0538 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-02 08:44:04.3753 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-02 08:44:04.4043 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-02 08:44:15.5614 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-02 08:44:15.5884 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-02 08:47:05.8732 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-02 08:47:05.8993 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-02 08:49:53.0053 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-02 08:49:53.0273 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-06 11:05:24.3864 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-06 11:05:24.4464 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-06 11:23:38.9946 [Error] pdfforge.PDFCreator.Core.Jobs.GhostscriptJob.RunJobWork: Ghostscript execution failed: Scanning C:\Windows\Fonts for fonts… 652 files, 460 scanned, 437 new fonts.
Querying operating system for font files…
This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted.

2016-09-06 11:23:39.0156 [Error] pdfforge.PDFCreator.Core.Jobs.AbstractJob.RunJob: Executing Ghostscript failed
2016-09-08 15:17:19.9189 [Error] pdfforge.PDFCreator.App.App_OnStartup: There was an error while starting PDFCreator System.Security.SecurityException: Requested registry access is not allowed.
at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
at SystemWrapper.Microsoft.Win32.RegistryKeyWrap.OpenSubKey(String name)
at pdfforge.PDFCreator.Core.Printer.PrinterPortReader.ReadPrinterPort(String portName)
at pdfforge.PDFCreator.JobInfoQueue…ctor()
at pdfforge.PDFCreator.App.InitializeJobInfoQueue()
at pdfforge.PDFCreator.App.RunApplication(String[] commandLineArguments)
at pdfforge.PDFCreator.App.App_OnStartup(Object sender, StartupEventArgs e)
The Zone of the assembly that failed was:
MyComputer
2016-09-08 15:17:19.9389 [Error] pdfforge.PDFCreator.App.App_OnStartup: There was an error while starting PDFCreator System.Security.SecurityException: Requested registry access is not allowed.
at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
at SystemWrapper.Microsoft.Win32.RegistryKeyWrap.OpenSubKey(String name)
at pdfforge.PDFCreator.Core.Printer.PrinterPortReader.ReadPrinterPort(String portName)
at pdfforge.PDFCreator.JobInfoQueue…ctor()
at pdfforge.PDFCreator.App.InitializeJobInfoQueue()
at pdfforge.PDFCreator.App.RunApplication(String[] commandLineArguments)
at pdfforge.PDFCreator.App.App_OnStartup(Object sender, StartupEventArgs e)
The Zone of the assembly that failed was:
MyComputer
2016-09-08 15:17:19.8589 [Error] pdfforge.PDFCreator.App.App_OnStartup: There was an error while starting PDFCreator System.Security.SecurityException: Requested registry access is not allowed.
at Microsoft.Win32.RegistryKey.OpenSubKey(String name, Boolean writable)
at SystemWrapper.Microsoft.Win32.RegistryKeyWrap.OpenSubKey(String name)
at pdfforge.PDFCreator.Core.Printer.PrinterPortReader.ReadPrinterPort(String portName)
at pdfforge.PDFCreator.JobInfoQueue…ctor()
at pdfforge.PDFCreator.App.InitializeJobInfoQueue()
at pdfforge.PDFCreator.App.RunApplication(String[] commandLineArguments)
at pdfforge.PDFCreator.App.App_OnStartup(Object sender, StartupEventArgs e)
The Zone of the assembly that failed was:
MyComputer

Robin.W · September 12, 2016, 10:32am

Hi,

there seem to multiple issues here:

It is not possible to redistill encrypted PDFs using Ghostscript. (which PDFCreator uses for the conversion)
If any security settings are active in the original PDF, you can’t generate a new PDF from it with PDFCreator, as this would simply remove the security restrictions.
There seems to be a permission problem for a registry key which PDFCreator needs to access. If you’d like to troubleshoot this I will check which key it could be.

Best regards,

Robin