Error Report. What went wrong?

PDFCreator PDFCreator English
1

Hi everyone!


Today I received an error report. PDFCreator says: “Help us to improve PDFCreator and report this problem in our forum.” Maybe you can help me out with that. Unfortunately I cannot post the error report, because the “body is 1883 character too long”. 

LOL, how am I suppose to solve the problem then?

Thanks in advance,
ClaNie
2

that’s the report i got.

i want to have the old version until the new version will work better…


Error Report for PDFCreator v2.0.0.695

Exception:
System.InvalidOperationException: The calling thread cannot access this object because a different thread owns it.
   at System.Windows.Threading.Dispatcher.VerifyAccess()
   at MS.Internal.Media.VisualTreeUtils.AsVisual(DependencyObject element, Visual& visual, Visual3D& visual3D)
   at MS.Internal.Media.VisualTreeUtils.AsNonNullVisual(DependencyObject element, Visual& visual, Visual3D& visual3D)
   at System.Windows.Media.VisualTreeHelper.GetParent(DependencyObject reference)
   at System.Windows.Input.InputElement.GetRootVisual(DependencyObject o, Boolean enable2DTo3DTransition)
   at System.Windows.PresentationSource.FindSource(DependencyObject o, Boolean enable2DTo3DTransition)
   at System.Windows.PresentationSource.CriticalFromVisual(DependencyObject v, Boolean enable2DTo3DTransition)
   at System.Windows.PresentationSource.CriticalFromVisual(DependencyObject v)
   at System.Windows.Documents.TextStore.GetSourceWnd(Boolean callerIsTrusted)
   at System.Windows.Documents.MoveSizeWinEventHandler.WinEventProc(Int32 eventId, IntPtr hwnd)
   at System.Windows.Documents.WinEventHandler.WinEventDefaultProc(Int32 winEventHook, Int32 eventId, IntPtr hwnd, Int32 idObject, Int32 idChild, Int32 eventThread, Int32 eventTime)

Environment:
Microsoft Windows NT 5.1.2600 Service Pack 3

Environment variables:
Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem
TEMP=C:\DOCUME~1\User\LOCALS~1\Temp
SESSIONID=0
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
USERDOMAIN=XPSP3
PROCESSOR_ARCHITECTURE=x86
SystemDrive=C:
USERPROFILE=C:\Documents and Settings\User
APPDATA=C:\Documents and Settings\User\Application Data
windir=C:\WINDOWS
SESSIONNAME=Console
TMP=C:\DOCUME~1\User\LOCALS~1\Temp
SESSION_ID=0
ProgramFiles=C:\Program Files
FP_NO_HOST_CHECK=NO
HOMEPATH=\Documents and Settings\User
COMPUTERNAME=XPSP3
USERNAME=User
NUMBER_OF_PROCESSORS=1
PROCESSOR_IDENTIFIER=x86 Family 15 Model 1 Stepping 2, GenuineIntel
SystemRoot=C:\WINDOWS
ComSpec=C:\WINDOWS\system32\cmd.exe
LOGONSERVER=\\XPSP3
CommonProgramFiles=C:\Program Files\Common Files
PROCESSOR_LEVEL=15
PROCESSOR_REVISION=0102
CLIENTNAME=Console
ALLUSERSPROFILE=C:\Documents and Settings\All Users
OS=Windows_NT
HOMEDRIVE=C:
3

me too!! Every week, one of my computers messes the entire profil database in the registry up! All profile settings are gone!


Why does PDFCreator saves the profile in the registry?!?! Why don’t you use the users directory?
4

Hi,


there is currently a timing issue which can occur when reading/writing the profiles , we will release a bugfix this week to fix it.

best regards,


5

nice to hear that! Thanks!