My PDF Creator has begun not printing the fonts from Revit correctly. The font themselves are not unique in anyway using only Arial Narrow. Also it remove any filled black colours and solid filled colours in general. Further to this I also get errors simply trying to print a Word Document as below. So believe it is not isolated to the one application.
I have uninstalled, cleared registry etc. reinstalled newest version to no avail.
Here is an error from the trace log if anyone could help.
2021-03-16 00:06:40.5289 [Debug] 28720-40 () pdfforge.PDFCreator.UI.Notifications.NotificationService.b__9_0: Creating thread of StartBackgroundWindow()
2021-03-16 00:06:40.5289 [Debug] 28720-41 (SingleErrorNotificationCall) pdfforge.PDFCreator.UI.Notifications.NotificationService+<>c__DisplayClass12_0.b__0: Creating thread of ShowErrorNotification()
2021-03-16 00:06:40.5289 [Error] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: FilePath_InvalidRootedPath / Invalid Profile
2021-03-16 00:06:40.5439 [Debug] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread
2021-03-16 00:06:40.5439 [Error] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: The job 'FILENAME REMOVEDl' terminated at step Error and did not end successfully.
2021-03-16 00:06:40.5439 [Trace] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: Removing job from Queue
2021-03-16 00:06:40.5439 [Debug] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: 3 Threads remaining
2021-03-16 00:06:40.5439 [Debug] 28720-10 (ProcessingThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: 2 Threads remaining
My office is experiencing the same issue as above. Starting yesterday March 17th, 2021 our PDF Creator program has begun converting Arial font to Helvetica when printing from REVIT to PDF. We Have been using the professional version of PDF Creator now for almost 2 months with no issue, so we are very curious as to why this has begun being an issue and what will be done to solve it?
@Gianni1962Pc - Thank you! I think this maybe related to a windows update causing the issue as I recently saw a company have to send out a fix for their PDF functionality as part of their app due to windows update. But I have been regularly updating my windows and seem to be up to date. I will for sure install the above link to be sure and try again.
@jtpye extremely frustrating no doubt. Maybe also try the windows patch. I have also got a ticket open with PDF Creator who are looking into my issue at the moment. will post the solution when they get back to me.
I have updated my windows with the package you recommended and also via Windows Update, but for some reason am still having the same issue. Maybe this has resolved it for some different PDF Drivers but not sure if it has worked for this.
Did anyone else have any luck using this update to resolve the issue?
I tried again today and it seems to have resolved, maybe my computer needed a restart or something, but everything seems to be working normal again. I appreciate you input and have marked your reply as the solution.
Bonsoir titsamoha, Thank you so much for this link - the white stripe on every page of pdfs has been causing me to tear my hair out! But your link and the Microsoft update has restored my Pdf creator to normal working, well done. Issue resolved.