GhostScript Error with PDF Creator 4.3.0

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1

Hello,

I have a user who received a Ghostscript error when attempting to print to PDF from SAP to PDF Creator. PDF Creator is set as the default printer. Following is a piece of the log file when the error occurs:

(Conversion_GhostscriptError)
2024-08-22 11:06:24.1692 [Error] pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.HandleProcessingException: Ghostscript execution failed: This software is supplied under the GNU AGPLv3 and comes with NO WARRANTY:
see the file COPYING for details.
Error: /undefined in C0NeC0H
Operand stack:

Execution stack:
%interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1990 1 3 %oparray_pop 1989 1 3 %oparray_pop 1977 1 3 %oparray_pop 1833 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval--
Dictionary stack:
--dict:755/1123(ro)(G)-- --dict:0/20(G)-- --dict:75/200(L)--
Current allocation mode is local
Current file position is 9

2

Hello,

  • Which version of PDFCreator is used?
  • Is the user able to print a test page (Profiles tab > Print Test Page) without the error message?
  • Does the printing from SAP work on a physical printer?
  • We would like to have a look at the PostScript (PS) file. These instructions work with PDFCreator Free, Professional and Terminal Server (not PDFCreator Server).

Please start another print job, but don't complete it. Instead, send us the PS and INF file, both can be found in the spool folder (as well as answer to the three questions):

Path: User > User.name > AppData > Local > Temp > PDFCreator > Spool

Our e-mail address is: support@pdfforge.org

Kind regards,
Sascha