I can see my new file in the queue but how to I get to the 'save' & 'type' window?

Hello All

I use this at work with no problems but loading it at home is a different matter.....does anybody know how I get the file to not display the queue (monitor?) and to just go the save as screen so that I can get a hard copy of a pdf file. I can, by the only default option, produce a '.pn' file but what can I do with that?

Pardon my frustration but this was one of those simply just jobs...that so far has taken all day...pout!



maybe you have the printer on stop, you can start it again by pressing F2 on the print monitor (or clicking the little printer symbol in the top left corner of it)