Installer Error on every PDF Creator load

Windows XP Professional. PDF Creator has been running perfectly for many years, thank you !

Every load of PDF Creator 1.6.2 opens a 'Windows Installer" popup which then leads to a “Error 1327 Invalid Drive F:/” message - apparently after trying to modify installation of MSOffice 2003.  Repeatedly canceling the the Windows Installer popup 6 times results in opening the PDF Creator Popup.  Selecting Printer-Options in Creator then has the same result.  Printing a file to creator also has the same result - after 6 cancels of the installer popup, the file is successfully printed to PDF.    I have completely uninstalled and reinstalled PDF Creator, no change to the above. 

Hi, this usually indicates a broken MSI installation,

http://www.pdfforge.org/content/after-installing-pdfcreator-msi-installer-shows


regards,

Robin

It may well indicate a broken MSI installation…  However, I’ve observed this behaviour on different versions of PDFCreator on each machine I manage (now).  It has erroneously caused the installer for several different pieces of software to launch, including Microsoft Office and StatSoft STATISTICA.  Now, the installer for software that was installed by download only from a source that no longer exists is being launched.

This new instance of this old defect in PDFCreator started last night with a 1.6.2 installation.  It is now the case that every time PDFCreator launches, an unfinishable installer launches five times, each time demanding unsuppliable source media.  Then PDFCreator launches.

So, are you guys offering PDF printer software or some sort of registry checker for incomplete installations?  Oddly, I don’t want the latter.

How do we fix PDFCreator so that it quits causing spurious launches of other softwares’ installers?

Thanks fuzzyeric - my problem exactly.  

I installed PDFArchitect at the same time as PDF Creator 1.6.2 and set it as the default PDF reader.  Could that have caused the problem I am still experiencing.

Hi,

this is not related to the PDFCreator itself and therefore we can´t fix it.
It is caused by incomplete/faulty MSI installations on your system and using http://gallery.technet.microsoft.com/MSI-cleanup-utility-3889c8db
has fixed it for all users so far.

regards,

Robin

I’m having the same issue here on multiple machines all running Windows 7 X64.

PDF Creator invokes Navis works installer every time it is run from a normal user account (Not Administrator) and you have to cancel it 4 or 5 times before PDF creator runs.
I tried it from an account with admin rights and it seems to run fine.
I tested giving the user full rights on the PDF installation Dir in program files and still the same issue.
If it is not a PDF creator issue like you say Robin, then it will produce the same error for all users on a PC.
I tried also your suggested fix and installed windows installer cleanup tool but PDF creator doesn’t even show up in the list of software.
a re-install didn’t fix the issue either.
 

Hi,

well, it is not a PDFCreator issue directly, more an issue of the combination of Navis with PDFCreator (but then again on most machines there are no problems, so it is a combination of the software AND system configuration). PDFCreator won´t show up in the list of the cleanup tool, because it is not the PDFCreator setup which faulted (it is not a msi setup).

regards,

Robin

Hi,
 
please try the preview of our new PDFCreator http://forums.pdfforge.org/discussion/11150/testers-wanted-pdfcreator-rewrite-preview-version#Item_1
if you can do some testing without damaging your workflow.

Hopefully, the problem will dissappear.

regards,

Robin