Lost Options Tab on Terminal Server 2008

Hi,

We use PDFCreator 1.2.0

My problem is for some users on Terminal server 2008 R2 when we open PDF Print monitor,we have lost the Options Ctrl+O tabs.

How can we reactivated ?

It's not a security problem, because for some user it's working fine and for others the option disapears and all users will be in the same security group...

Thank for your support