No purchased email received

PDFCreator PDFCreator English
1

Purchased PDFCreator Plus - Lifetime on Sun 3/14/2014.

Have not received purchase email. Did not find it in the spam folder either. 
Please advise. 

Edwin Rios 
erios.wallet@gmail.com
2

Hi,


I searched our database for your name and email and it seems there is a typo in the email, which would explain why you never received any purchase confirmation. The mail in our system is erios_wallet@gmail.com, is erios.wallet@gmail.com the correct one?

best regards,
3

yes, the email is erios.wallet@gmail.com

4

Hi Robin, will I be receiving an email at the correct email?


erios.wallet@gmail.com


5

Hi,


I changed the mail address in our system, and requested to send you all mails regarding the purchase. You should now get them.

best regards,
Cay
6

Got it! Thanks.