No purchased email received

Purchased PDFCreator Plus - Lifetime on Sun 3/14/2014.

Have not received purchase email. Did not find it in the spam folder either. 
Please advise. 

Edwin Rios


I searched our database for your name and email and it seems there is a typo in the email, which would explain why you never received any purchase confirmation. The mail in our system is, is the correct one?

best regards,

yes, the email is

Hi Robin, will I be receiving an email at the correct email?


I changed the mail address in our system, and requested to send you all mails regarding the purchase. You should now get them.

best regards,

Got it! Thanks.