we inserted the new license on the pdfcreator v2.4 for a TS (windows 2012 R2).
the online activation did not work so we did the offline one.
The issue is that the product is not activated for all users. some of them are getting the old license.
any idea ?
I am afraid some older versions still handle the activation per user. You can either copy the license and LSA entries from HKEY_CURRENT_USER\SOFTWARE\pdfforge\PDFCreator to HKLM\SOFTWARE\pdfforge\PDFCreator (from the user account you used to activate offline) or update to the latest 3.0.1 release, which stores the activation machine wide in the first place.
thanks for your answer. if I would upgrade it to the latest version, will I need to reboot the server ?
yes I am afraid the update will most likely require a reboot be able to replace / update the print monitor properly.
I upgraded it to the latest version 3.0.1 (I had to reboot the server) and it works fine now. The activation process had just to be done once.
Thanks for your advise