Hi. I created a PDF allowing my users to print it, but they can't make any other changes. Today, one of them told me he is being asked to enter a password to print the file. How can this be possible?
The settings for the file are:
Changes Allowed = None
Printing Allowed = High Resolution
Enable copying of text - Not checked
Enable text access for screen reader devices - Not checked.
I also opened the PDF in other 3 laptops, using different software (Foxit Reader, Internet Explored, Adobe DC) and printing was fine, no password required.
Update: this user has a Mac, and opened the PDF with no special software. When she tried to print it, she was prompted to enter a password.