PDF Creator crash on "Print with PDF Creator" or open programm


#1

Hey,
i'm testing PDF Creator and have some issues.
I'm using Windows 10 and installed the Version 3.4.0 and (for testing) 3.4.1.

Configuration:
Filename: File1
Automatic save: on a UNC path (NAS)
Script: it's only a script which will copy the generated PDF file in another folder
That's it.

The first time it's working fine. But someday the App crash after "print PDFCreator" and after this, i can't open the application.
The only way to uninstall and reinstall.

Any ideas?

Kind Regards and thanks for help :slight_smile:
Dan

Blockquote
Error Report for PDFCreator 3.4.1.5876

Exception:

AggregateException

Mindestens ein Fehler ist aufgetreten.

at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)

at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

at pdfforge.PDFCreator.Core.Workflow.AutoSaveWorkflow.DoWorkflowWork(Job job)

at pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)

at pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)

at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob(JobInfo jobInfo)

at pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()

at pdfforge.PDFCreator.Utilities.Threading.SynchronizedThread.RunThread()

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ThreadHelper.ThreadStart()

Log:

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\8-FEE94D2059A54DA281AB79F55D9FE949.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread ProcessingThread

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\10-40C80928D83247ABBB513D54EABC9F19.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: 333333.jpg

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 3

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 6

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 10

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\10-40C80928D83247ABBB513D54EABC9F19.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\2-64AD1DC41F3D445698E643C2D13BEC78.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: 20190408_111438_00008.pdf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 7

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 2

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\2-64AD1DC41F3D445698E643C2D13BEC78.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\A\AppData\Local\Temp\PDFCreator\Spool\3-187651663BB246BAAA4579E3C7125AA7.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: 20190408_111438_00008.pdf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 8

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 3

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\3-187651663BB246BAAA4579E3C7125AA7.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\5-D70CA72199B346F6B0F5342627B21ED1.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: 333333 (1).jpg

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 9

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 5

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\5-D70CA72199B346F6B0F5342627B21ED1.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\8-51C09AC0E48147218A0D0E22CFB555AF.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: 333333 (1) (1).jpg

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 10

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 8

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\8-51C09AC0E48147218A0D0E22CFB555AF.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\10-2825BF76203D4FCA891BB7290F186DEF.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: Testseite

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 11

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 10

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: Added JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\10-2825BF76203D4FCA891BB7290F186DEF.inf

2019-04-09 08:17:21.7686 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.NewPrintJobStart.StartApplication: Adding new job

2019-04-09 08:17:21.7686 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: New PrintJob C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\8-FEE94D2059A54DA281AB79F55D9FE949.inf from Printer PDFCreator

2019-04-09 08:17:21.7686 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Creating job workflow

2019-04-09 08:17:21.7686 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Building Job from JobInfo

2019-04-09 08:17:21.7806 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobBuilder.BuildJobFromJobInfo: Profile: <Standardprofil> (GUID DefaultGuid)

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: New JobInfo: C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\10-2825BF76203D4FCA891BB7290F186DEF.inf

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: DocumentTitle: Testseite

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: ClientComputer: [\C105](file:///\C105)

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: SessionId: 1

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: PrinterName: PDFCreator

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobCounter: 11

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueue.Add: JobId: 10

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: TryStartApplication: True

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting update check thread

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread UpdateThread

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.SendMessageOrStartApplication: Starting Cleanup thread

2019-04-09 08:17:21.8059 [Debug] 7692-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.USERNAMEistants.Update.UpdateUSERNAMEistant.UpdateThread: Launched UpdateThread

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Starting CleanUpThread thread

2019-04-09 08:17:21.8059 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread CleanUpThread

2019-04-09 08:17:21.8159 [Debug] 7692-11 (UpdateThread) pdfforge.PDFCreator.UI.Presentation.USERNAMEistants.Update.UpdateUSERNAMEistant.ShowUpdate: Update period did not pUSERNAME. Next Update is set to: 15.04.2019 15:11:42

2019-04-09 08:17:21.8159 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Core.Startup.AppStarts.MaybePipedApplicationStarter.Shutdown: Waiting for all threads to finish

2019-04-09 08:17:21.8329 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: Waiting for all synchronized threads to end

2019-04-09 08:17:21.8329 [Debug] 7692-1 (ProgramThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.WaitForThreads: 2 Threads remaining

2019-04-09 08:17:21.8610 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob: Running workflow

2019-04-09 08:17:21.8610 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun: Starting conversion...

2019-04-09 08:17:21.8610 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobDataUpdater.GetNumberOfCopies: Number of copies from source files: 1

2019-04-09 08:17:21.8610 [Warn] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.PageNumberCalculator.NumberOfPagesFromSourceFiles: Problem detecting number of pages from source file(s). Set to 1.

2019-04-09 08:17:21.8610 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.PageNumberCalculator.NumberOfPagesFromSourceFiles: Number of pages from source files: 1

2019-04-09 08:17:21.8800 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ComposeTargetFilePath.TargetFilePathComposerBase.ComposeTargetFilePath: FilePath after ellipsis: [\storage\stsdb\auftragseingang\vk1.pdf](file:///\storage\stsdb\auftragseingang\vk1.pdf)

2019-04-09 08:17:21.9260 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: Starting job

2019-04-09 08:17:21.9260 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: Output filename template is: [\storage\stsdb\auftragseingang\vk1.pdf](file:///\storage\stsdb\auftragseingang\vk1.pdf)

2019-04-09 08:17:21.9260 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: Output format is: Pdf

2019-04-09 08:17:21.9260 [Info] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: Converting [\storage\stsdb\auftragseingang\vk1.pdf](file:///\storage\stsdb\auftragseingang\vk1.pdf)

2019-04-09 08:17:21.9260 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Processing.PdfProcessingInterface.PdfProcessorBase.Init: Init Processor

2019-04-09 08:17:21.9260 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner.CallPreConversionActions: Setting up pre conversion actions

2019-04-09 08:17:21.9260 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner.CallActions: Starting Actions

2019-04-09 08:17:21.9430 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.GetGhostscript: Ghostscript Version: <internal> loaded from C:\Program Files\PDFCreator4\Ghostscript\Bin\gswin32c.exe

2019-04-09 08:17:21.9430 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Starting Ghostscript Job

2019-04-09 08:17:21.9610 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Output format is: Pdf

2019-04-09 08:17:21.9730 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.OutputDevices.OutputDevice.GetGhostScriptParameters: Created metadata file "C:\Users\USERNAME\AppData\Local\Temp\PDFCRE~1\Temp\JOB_UK~1\metadata.mtd"

2019-04-09 08:17:21.9730 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.GhostScript.Run: Ghostscript Parameters:

gs

-IC:\Program Files\PDFCreator4\Ghostscript\Bin;C:\Program Files\PDFCreator4\Ghostscript\Lib;C:\Program Files\PDFCreator4\Ghostscript\Fonts

-sFONTPATH=C:\WINDOWS\Fonts

-dNOPAUSE

-dBATCH

-sOutputFile=C:\Users\USERNAME\AppData\Local\Temp\PDFCRE~1\Temp\JOB_UK~1\TEMPOU~1\output.pdf

-sDEVICE=pdfwrite

-dCompatibilityLevel=1.4

-dPDFSETTINGS=/default

-dEmbedAllFonts=true

-dAutoRotatePages=/PageByPage

-dParseDSCComments=false

-sColorConversionStrategy=RGB

-dProcessColorModel=/DeviceRGB

-dConvertCMYKImagesToRGB=true

-dAutoFilterColorImages=true

-dAutoFilterGrayImages=true

-dEncodeColorImages=true

-dEncodeGrayImages=true

-dColorImageFilter=/DCTEncode

-dGrayImageFilter=/DCTEncode

-dEncodeMonoImages=true

-dMonoImageFilter=/CCITTFaxEncode

-f

C:\Users\USERNAME\AppData\Local\Temp\PDFCRE~1\Spool\8-FEE9~1.PS

C:\Users\USERNAME\AppData\Local\Temp\PDFCRE~1\Temp\JOB_UK~1\metadata.mtd

2019-04-09 08:17:22.3486 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Finished Ghostscript execution

2019-04-09 08:17:22.3486 [Error] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

2019-04-09 08:17:22.3636 [Error] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\USERNAME\AppData\Local\Temp\PDFCreator\Spool\8-FEE94D2059A54DA281AB79F55D9FE949.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

bei pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

2019-04-09 08:17:22.3636 [Error] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: The job failed: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

(Conversion_Ghostscript_PUSERNAMEwordProtectedPDFError)

2019-04-09 08:17:22.3636 [Trace] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobRunner+<RunJob>d__10.MoveNext: Calling job completed event

2019-04-09 08:17:22.3636 [Error] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow: System.AggregateException: Mindestens ein Fehler ist aufgetreten. ---> pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

bei pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.Convert(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.<RunJob>d__10.MoveNext()

--- Ende der internen Ausnahmestapel├╝berwachung ---

bei System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)

bei System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

bei pdfforge.PDFCreator.Core.Workflow.AutoSaveWorkflow.DoWorkflowWork(Job job)

bei pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)

bei pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)

---> (Interne Ausnahme #0) pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

bei pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.Convert(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.<RunJob>d__10.MoveNext()<---

2019-04-09 08:17:22.3787 [Debug] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Utilities.Threading.ThreadManager.StartSynchronizedThread: Adding thread

2019-04-09 08:17:22.3787 [Error] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs: There was an error while processing the print jobs: System.AggregateException: Mindestens ein Fehler ist aufgetreten. ---> pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

bei pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.Convert(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.<RunJob>d__10.MoveNext()

--- Ende der internen Ausnahmestapel├╝berwachung ---

bei System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)

bei System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

bei pdfforge.PDFCreator.Core.Workflow.AutoSaveWorkflow.DoWorkflowWork(Job job)

bei pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.PrepareAndRun(Job job)

bei pdfforge.PDFCreator.Core.Workflow.ConversionWorkflow.RunWorkflow(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJob(JobInfo jobInfo)

bei pdfforge.PDFCreator.Core.Workflow.JobInfoQueueManager.ProcessJobs()

---> (Interne Ausnahme #0) pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

bei pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.Convert(Job job)

bei pdfforge.PDFCreator.Core.Workflow.JobRunner.<RunJob>d__10.MoveNext()<---

2019-04-09 08:17:22.3787 [Fatal] 7692-10 (ProcessingThread) pdfforge.PDFCreator.Editions.EditionBase.ProgramBase.CurrentDomain_UnhandledException: Uncaught exception, IsTerminating: True

Environment:

Windows 10.0.16299 Release 1709

Platform:

x64

Environment variables:

COMPUTERNAME=C105

CI_HOLOS_CLI=C:\Program Files (x86)\Seagate Software\Open Olap\

HOMEPATH=\Users\USERNAME

LOCALAPPDATA=C:\Users\USERNAME\AppData\Local

PSModulePath=%ProgramFiles%\WindowsPowerShell\Modules;C:\WINDOWS\system32\WindowsPowerShell\v1.0\Modules

PROCESSOR_ARCHITECTURE=AMD64

CommonProgramW6432=C:\Program Files\Common Files

CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files

ProgramFiles(x86)=C:\Program Files (x86)

PROCESSOR_LEVEL=6

LOGONSERVER=\SRV20

PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC

HOMEDRIVE=C:

SystemRoot=C:\WINDOWS

SESSIONNAME=Console

ALLUSERSPROFILE=C:\ProgramData

PUBLIC=C:\Users\Public

APPDATA=C:\Users\USERNAME\AppData\Roaming

Path=C:\Program Files (x86)\Common Files\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\Users\USERNAME\AppData\Local\Microsoft\WindowsApps

USERNAME=USERNAME

OneDrive=C:\Users\USERNAME\OneDrive

ESET_OPTIONS=

USERPROFILE=C:\Users\USERNAME

CommonProgramFiles=C:\Program Files\Common Files

OS=Windows_NT

USERDOMAIN_ROAMINGPROFILE=STSNET

PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel

ComSpec=C:\WINDOWS\system32\cmd.exe

USERDOMAIN=STSNET

SystemDrive=C:

TEMP=C:\Users\USERNAME\AppData\Local\Temp

ProgramFiles=C:\Program Files

NUMBER_OF_PROCESSORS=4

SESSIONID=1

TMP=C:\Users\USERNAME\AppData\Local\Temp

ProgramData=C:\ProgramData

ProgramW6432=C:\Program Files

windir=C:\WINDOWS

PROCESSOR_REVISION=3a09

USERDNSDOMAIN=STSNET.LOCAL

Additional Data:

InnerException=pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Scanning C:\WINDOWS\Fonts for fonts... 534 files, 342 scanned, 319 new fonts.

Querying operating system for font files...

This PostScript file was created from an encrypted PDF file.

Redistilling encrypted PDF is not permitted.

at pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion(Job job)

at pdfforge.PDFCreator.Core.Workflow.JobRunner.Convert(Job job)

at pdfforge.PDFCreator.Core.Workflow.JobRunner.<RunJob>d__10.MoveNext()

Thread=ProcessingThread
<


#2

Hi,

the issue is triggered by attempting to convert/process a PDF which has security restrictions:
"This PostScript file was created from an encrypted PDF file.
Redistilling encrypted PDF is not permitted"
If you are only processing PDFs, you can work around the issue by calling PDFCreator from the command line with /Printfile=your.pdf
This will skip the printing/redisitilling part and directly process the PDF instead.
However, PDFCreator still shouldn't crash in such a case and we will look into the issue and fix it with one of the next updates, if we can reproduce it here.

Best regards

Robin


#3

Dear Robin,
thank you for your reponse :slight_smile:
The problem also exist when we are creating a PDF from a simple txt file.

New TXT File, "test-text" -> print with pdf creator printer -> crash.
After this "first crash" it's not possible to open the pdf creatore program (still crashed directly and the error above is written).
Only a reinstallation fixed it.

But, i have another idea and will test a few things :slight_smile:


#4

Hi,

I couldn't reproduce the issue when printing from a simple text file with a fresh install, only after the issue had been triggered by the encrypted PDF (in which case no more jobs will pass as PDFCreator then no longer launches properly). Deleting the %temp%\PDFCreator folder lets you start it again.

Best regards

Robin


#5

Hello,
As I read your pdf creator crash when you print files.
This issue happens when you print too many files at once then pdf creator took ram your ram has not enough space due to PDFCreator crashed during the time of print.
The second reason may be your file which you wanna print is encrypted and printing that file not permitted.
So you have to check that file and skip that one and then print your file.
After that, your PDF Creator works well.
Hope this will help you
Thanks