Good morning,
one of our customers uses your software to create PDF files to be uploaded to italian taxes agency (Agenzia delle Entrate); they have an old version (4.4.3) that allows them to create a type 1 PDF file, which is the only format our taxes agency accepts.
They had the need to install the same software on 2 new PCs, but on your site the only versions available for the download are 5.0.2 to 5.3.1
On these versions, sadly, we are not able to produce a file with those charateristics.
Could you please help us? Is there something we're missing?
Hi Stefano,
I have a pc with installed PDFCreator version 4.4.2.1 and there is no "type 1 PDF" format, instead the following are available:
PDF
PDF/A-1b
PDF/A-2b
PDF/A-3b
PDF/X
Exactly the same formats available with the latest PDFCreator version.
You or your customer are probably confusing the name of a Profile with the name of the PDF format.
The name of the Profile is free and type 1 PDF file could therefore be the name of the Profile assigned by someone but it is in the related settings that you can see the PDF format actually in use.
Gianni
ps: feel free to write me a direct message in Italian.
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