Pdfcreator 1.2.3 not working for all users on 2008 terminal server

Hi guys.


Having trouble with this application on a windows 2008 R2 terminal server.


We recently upgraded to version 1.2.3, and it appears some users are perfectly fine in creating pdf's from many types of document, but some users, when attempting to print to the PDFCreator printer, get not prompt to save or rename their file, and then nothing else happens.

Is it possible there are settings that have remained for them from the previous installation?

I'm confused why it works for some but not for others.