I use windows11 (ver 24H2) and installed Pdfcreator 6.0.1. It can't be opened. A message box pops up saying "Can't find a supported Ghostscript installation. Program exiting now." I asked Gemini to try and do as follows: install Ghostscript 10.05.1 and then go to SET PATH in System. I still can't open it. Please help.
Dear Intarawat,
Thank you for reaching out regarding the issue with PDFCreator 6.0.1 on Windows 11 (24H2). The error message you’re seeing indicates that the application cannot detect a supported Ghostscript installation.
To resolve this, please follow these steps: * Uninstall Ghostscript and PDFCreator completely.
- Download and install PDFCreator 6.1 from the official site:
Download PDFCreator 6.1 - Do not manually install Ghostscript; the installer handles it.
*
Key Findings
- Ghostscript Error Cause
- If you installed PDFCreator using the official setup, you do not need to install Ghostscript manually. The installer includes the correct Ghostscript version.
- Installing Ghostscript separately and modifying PATH can cause conflicts. The recommended fix is to uninstall both Ghostscript and PDFCreator, then reinstall PDFCreator only.
- Update to PDFCreator 6.1
- Version 6.1 includes important fixes and updates, including Ghostscript 10.05.01 for security and compatibility improvements.
- It also restores the COM interface and fixes multiple bugs from 6.0.x.
If the issue persists after updating and checking the resources above, please let us know, and we’ll assist you further.
Best regards,
Vusi
PDFFORGE Technical Support Specialist