hello i have a couple windows 2003 server on a citrix farm where the local PDFCreator printer disappear from time to time, but the software is still installed.
The version is 0.9.5, upgrade is not realy an option atm
can anyone give me some tips on this one ?
this key in the registry disappear from the server that experience the problem
HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Print\\Printers\\PDFCreator
this is the key on a normal server:
[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Print\\Printers\\PDFCreator]
"ChangeID"=dword:04679735
"Status"=dword:00000180
"Name"="PDFCreator"
"Share Name"="PDFCreator"
"Print Processor"="WinPrint"
"Datatype"="RAW"
"Parameters"=""
"Action"=dword:00000000
"ObjectGUID"=""
"DsKeyUpdate"=dword:00000000
"DsKeyUpdateForeground"=dword:00000000
"Description"="eDoc Printer"
"Printer Driver"="PDFCreator"
"Default DevMode"=hex:50,00,44,00,46,00,43,00,72,00,65,00,61,00,74,00,6f,00,72,\\
00,00,00,31,00,5c,00,50,00,44,00,46,00,43,00,72,00,65,00,61,00,74,00,6f,00,\\
72,00,2c,00,4c,00,6f,00,63,00,61,00,6c,00,4f,00,6e,00,00,00,01,04,02,05,dc,\\
00,c4,02,53,ef,81,01,01,00,09,00,9a,0b,34,08,64,00,01,00,0f,00,58,02,02,00,\\
01,00,58,02,03,00,01,00,41,00,34,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,00,00,00,00,01,00,00,00,02,00,\\
00,00,01,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,50,52,49,56,e2,30,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,18,00,00,00,00,00,10,27,10,27,10,\\
27,00,00,10,27,00,00,00,00,00,00,00,00,00,00,c4,02,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,03,00,00,00,00,00,00,00,00,\\
00,10,00,50,34,03,00,28,88,04,00,00,00,00,00,00,00,00,00,00,00,01,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,e7,b1,4b,4c,03,00,00,00,05,00,0a,\\
00,ff,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00
"Priority"=dword:00000001
"Default Priority"=dword:00000001
"StartTime"=dword:0000003c
"UntilTime"=dword:0000003c
"Separator File"=""
"Location"=""
"Attributes"=dword:00000000
"txTimeout"=dword:0000afc8
"dnsTimeout"=dword:00003a98
"Security"=hex:01,00,04,80,e4,00,00,00,f4,00,00,00,00,00,00,00,14,00,00,00,02,\\
00,d0,00,08,00,00,00,00,0a,14,00,00,00,02,00,01,01,00,00,00,00,00,03,00,00,\\
00,00,00,09,14,00,00,00,00,10,01,01,00,00,00,00,00,03,00,00,00,00,00,00,14,\\
00,08,00,02,00,01,01,00,00,00,00,00,01,00,00,00,00,00,0a,14,00,00,00,00,20,\\
01,01,00,00,00,00,00,01,00,00,00,00,00,00,18,00,0c,00,0f,00,01,02,00,00,00,\\
00,00,05,20,00,00,00,20,02,00,00,00,0b,18,00,00,00,00,10,01,02,00,00,00,00,\\
00,05,20,00,00,00,20,02,00,00,00,00,18,00,0c,00,0f,00,01,02,00,00,00,00,00,\\
05,20,00,00,00,23,02,00,00,00,0b,18,00,00,00,00,10,01,02,00,00,00,00,00,05,\\
20,00,00,00,23,02,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,01,\\
00,00,00,00,00,05,12,00,00,00
"SpoolDirectory"=""
"Port"="PDFCreator:"
[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Print\\Printers\\PDFCreator\\DsDriver]
"printBinNames"=hex(7):00,00
"printCollate"=hex:01
"printColor"=hex:01
"printDuplexSupported"=hex:00
"printStaplingSupported"=hex:00
"printMaxXExtent"=dword:00007fff
"printMaxYExtent"=dword:00007fff
"printMinXExtent"=dword:000000fe
"printMinYExtent"=dword:000000fe
"printMediaSupported"=hex(7):41,00,33,00,00,00,41,00,34,00,00,00,41,00,35,00,\\
00,00,41,00,32,00,00,00,41,00,36,00,00,00,54,00,61,00,62,00,6c,00,6f,00,69,\\
00,64,00,00,00,4c,00,65,00,64,00,67,00,65,00,72,00,00,00,4c,00,65,00,67,00,\\
61,00,6c,00,00,00,4c,00,65,00,74,00,74,00,65,00,72,00,00,00,4c,00,65,00,74,\\
00,74,00,65,00,72,00,53,00,6d,00,61,00,6c,00,6c,00,00,00,41,00,30,00,00,00,\\
41,00,31,00,00,00,41,00,34,00,20,00,53,00,6d,00,61,00,6c,00,6c,00,00,00,41,\\
00,37,00,00,00,41,00,38,00,00,00,41,00,39,00,00,00,41,00,31,00,30,00,00,00,\\
49,00,53,00,4f,00,20,00,42,00,30,00,00,00,49,00,53,00,4f,00,20,00,42,00,31,\\
00,00,00,49,00,53,00,4f,00,20,00,42,00,32,00,00,00,49,00,53,00,4f,00,20,00,\\
42,00,33,00,00,00,49,00,53,00,4f,00,20,00,42,00,34,00,00,00,49,00,53,00,4f,\\
00,20,00,42,00,35,00,00,00,49,00,53,00,4f,00,20,00,42,00,36,00,00,00,4a,00,\\
49,00,53,00,20,00,42,00,30,00,00,00,4a,00,49,00,53,00,20,00,42,00,31,00,00,\\
00,4a,00,49,00,53,00,20,00,42,00,32,00,00,00,4a,00,49,00,53,00,20,00,42,00,\\
33,00,00,00,4a,00,49,00,53,00,20,00,42,00,34,00,00,00,4a,00,49,00,53,00,20,\\
00,42,00,35,00,00,00,4a,00,49,00,53,00,20,00,42,00,36,00,00,00,43,00,30,00,\\
00,00,43,00,31,00,00,00,43,00,32,00,00,00,43,00,33,00,00,00,43,00,34,00,00,\\
00,43,00,35,00,00,00,43,00,36,00,00,00,41,00,52,00,43,00,48,00,20,00,45,00,\\
00,00,41,00,52,00,43,00,48,00,20,00,44,00,00,00,41,00,52,00,43,00,48,00,20,\\
00,43,00,00,00,41,00,52,00,43,00,48,00,20,00,42,00,00,00,41,00,52,00,43,00,\\
48,00,20,00,41,00,00,00,46,00,4c,00,53,00,41,00,00,00,46,00,4c,00,53,00,45,\\
00,00,00,48,00,61,00,6c,00,66,00,4c,00,65,00,74,00,74,00,65,00,72,00,00,00,\\
50,00,41,00,34,00,00,00,4f,00,76,00,65,00,72,00,73,00,69,00,7a,00,65,00,20,\\
00,41,00,32,00,00,00,4f,00,76,00,65,00,72,00,73,00,69,00,7a,00,65,00,20,00,\\
41,00,31,00,00,00,4f,00,76,00,65,00,72,00,73,00,69,00,7a,00,65,00,20,00,41,\\
00,30,00,00,00,39,00,32,00,78,00,39,00,32,00,00,00,41,00,4e,00,53,00,49,00,\\
20,00,43,00,00,00,41,00,4e,00,53,00,49,00,20,00,44,00,00,00,41,00,4e,00,53,\\
00,49,00,20,00,45,00,00,00,41,00,4e,00,53,00,49,00,20,00,46,00,00,00,41,00,\\
52,00,43,00,48,00,20,00,45,00,31,00,00,00,41,00,52,00,43,00,48,00,20,00,45,\\
00,32,00,00,00,41,00,52,00,43,00,48,00,20,00,45,00,33,00,00,00,53,00,63,00,\\
72,00,65,00,65,00,6e,00,20,00,36,00,34,00,30,00,78,00,34,00,38,00,30,00,20,\\
00,28,00,56,00,47,00,41,00,29,00,00,00,53,00,63,00,72,00,65,00,65,00,6e,00,\\
20,00,38,00,30,00,30,00,78,00,36,00,30,00,30,00,20,00,28,00,53,00,56,00,47,\\
00,41,00,29,00,00,00,53,00,63,00,72,00,65,00,65,00,6e,00,20,00,31,00,30,00,\\
32,00,34,00,78,00,37,00,36,00,38,00,20,00,28,00,58,00,47,00,41,00,29,00,00,\\
00,53,00,63,00,72,00,65,00,65,00,6e,00,20,00,31,00,32,00,38,00,30,00,78,00,\\
31,00,30,00,32,00,34,00,20,00,28,00,53,00,58,00,47,00,41,00,29,00,00,00,54,\\
00,56,00,20,00,4e,00,54,00,53,00,43,00,20,00,44,00,56,00,20,00,37,00,32,00,\\
30,00,78,00,34,00,38,00,30,00,00,00,54,00,56,00,20,00,4e,00,54,00,53,00,43,\\
00,20,00,44,00,31,00,20,00,37,00,32,00,30,00,78,00,34,00,38,00,36,00,00,00,\\
54,00,56,00,20,00,4e,00,54,00,53,00,43,00,20,00,44,00,31,00,20,00,53,00,71,\\
00,75,00,61,00,72,00,65,00,20,00,50,00,69,00,78,00,20,00,37,00,32,00,30,00,\\
78,00,35,00,34,00,30,00,00,00,54,00,56,00,20,00,50,00,41,00,4c,00,20,00,53,\\
00,71,00,75,00,61,00,72,00,65,00,20,00,50,00,69,00,78,00,20,00,37,00,36,00,\\
38,00,78,00,35,00,37,00,36,00,00,00,54,00,56,00,20,00,50,00,41,00,4c,00,20,\\
00,37,00,32,00,30,00,78,00,35,00,37,00,36,00,00,00,54,00,56,00,20,00,48,00,\\
44,00,54,00,56,00,20,00,31,00,32,00,38,00,30,00,78,00,37,00,32,00,30,00,00,\\
00,54,00,56,00,20,00,48,00,44,00,54,00,56,00,20,00,31,00,39,00,32,00,30,00,\\
78,00,31,00,30,00,38,00,30,00,00,00,44,00,69,00,6d,00,65,00,6e,00,73,00,69,\\
00,6f,00,6e,00,20,00,64,00,65,00,20,00,70,00,61,00,70,00,69,00,65,00,72,00,\\
20,00,70,00,65,00,72,00,73,00,6f,00,6e,00,6e,00,61,00,6c,00,69,00,73,00,e9,\\
00,65,00,20,00,50,00,6f,00,73,00,74,00,53,00,63,00,72,00,69,00,70,00,74,00,\\
00,00,00,00
"printMediaReady"=hex(7):41,00,34,00,00,00,00,00
"printNumberUp"=dword:00000006
"printMemory"=dword:00007fff
"printOrientationsSupported"=hex(7):50,00,4f,00,52,00,54,00,52,00,41,00,49,00,\\
54,00,00,00,4c,00,41,00,4e,00,44,00,53,00,43,00,41,00,50,00,45,00,00,00,00,\\
00
"printMaxResolutionSupported"=dword:00000fa0
"printLanguage"=hex(7):50,00,6f,00,73,00,74,00,53,00,63,00,72,00,69,00,70,00,\\
74,00,00,00,00,00
"printRateUnit"="PagesPerMinute"
"driverVersion"=dword:00000401
[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Print\\Printers\\PDFCreator\\DsSpooler]
"description"="eDoc Printer"
"driverName"="PDFCreator"
"location"=""
"portName"=hex(7):50,00,44,00,46,00,43,00,72,00,65,00,61,00,74,00,6f,00,72,00,\\
3a,00,00,00,00,00
"printStartTime"=dword:0000003c
"printEndTime"=dword:0000003c
"printerName"="PDFCreator"
"printKeepPrintedJobs"=hex:00
"printSeparatorFile"=""
"printShareName"="PDFCreator"
"printSpooling"="PrintWhileSpooling"
"priority"=dword:00000001
"uNCName"="\\\\\\\\XXXXXXXXXX.XXXXXX.intra\\\\PDFCreator"
"versionNumber"=dword:00000004
"serverName"="XXXXXXXXXX.XXXXXX.intra"
"shortServerName"="XXXXXXXXX"
"url"="http://XXXXXXXXXX.XXXXXX.intra/PDFCreator"
"flags"=dword:00000000
[HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\Print\\Printers\\PDFCreator\\PrinterDriverData]
"InitDriverVersion"=dword:00000502
"FreeMem"=dword:00007fff
"JobTimeOut"=dword:00000000
"Protocol"=dword:00000000
"PrinterDataSize"=dword:00000230
"PrinterData"=hex:02,05,30,02,81,0b,00,00,80,96,98,00,00,00,00,00,2c,01,00,00,\\
64,00,58,02,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,e7,b1,4b,4c,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
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00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\\
00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
"FeatureKeywordSize"=dword:00000002
"FeatureKeyword"=hex:00,00
"Forms?"=dword:4c4bb1e7
"DependentFiles"=hex(7):50,00,53,00,43,00,52,00,49,00,50,00,54,00,2e,00,4e,00,\\
54,00,46,00,00,00,00,00