I am running a trial using PDFCreator for a business-related project. We use an Epicor Eagle system for a retail company. We print out hundreds of reports out every day of the week using a queue system that does not have the ability to email them. I was requested to look into having the reports emailed to individuals rather than wasting paper, ink, and toner on printing all of them out to each store location.
After that back-story, I ran into PDFCreator and realized it has the potential to solve my problem. I created a few dozen printers connected to a different profile on each, and I have the queues printing to the corresponding individual's PDFCreator printer name.
It has one problem that I cannot seem to fix. Most people receive their reports without any issue, but the queues that run at the exact same time are being mailed out to the first person with the same email and document name, even though all of the reports are captured and mailed.
I have looked at the process, and I do not see how that is quite possible since my trace shows the documents are being sent to the correct printers.
- Our queue prints out multiple reports to multiple printers with properly assigned profiles.
- The correct printers receive the documents print jobs.
- All of the reports are emailed to the first person in the report queue rather than to the individuals.
I had a feeling that the temp folder was capturing them all at the same time then mailing them out to one person, except they are sent via separate emails and the names all match the first profile.
In my mind, if the printer receives the document then the profile should be assigning the correct name to the documents and mailing them out to the proper parties as listed in each profile associated with the printers.
Can someone help me find the problem or recommend a solution?