PDFCreator tasks not showing up in job queue

PDFCreator PDFCreator English
1

Hello,

I’m having the following issue: whenever I click on the “print” button in the usual print pop-up with PDCreator selected, nothing happens. The printer icon shows up in tray but no job is registered and no file is processed. (I am running Windows 7 SP1 and the last version stable version of PDFCreator). Any clue?

Thanks in advance,

N.

2

Hi,


as a first step, please enable logging (in the “printer” menu of the “PDF Print Monitor”), start a printjob and post the resulting log here.

best regards,

 
3

Thanks a lot, Robin. I get no output in the log file, but the following screen pop-upS:
1) https://www.dropbox.com/s/nlwt4qinvqof0rc/Capture.JPG
2) https://www.dropbox.com/s/ho5g2net0b6h18g/Capture2.JPG

4

Hi,

please check the permission for the PDFCreator temp spool folder (%USERPORFILE%\AppData\Temp\PDFCreator\spool. Make sure the user running PDFCreator has full writing access to this folder.

best regards

5

Thanks for you kind answer, Robin. My permissions over the folder and its content were completely messed up. It’s all fixed now! :slight_smile:

6

I had the same problem and the answer also worked for me!

What I still don’t know is the reason why this happened suddenly. I’d like to know it but anyway, thanks a lot :wink:

7

I’ve been having the same problem. When I logged the print job I got this:

6/30/2014 10:13:11 AM: PDFCreator Program End
6/30/2014 10:13:16 AM: PDFCreator Program Start
6/30/2014 10:13:16 AM: Windowsversion: Windows 7 6.1 Build 7601 (Service Pack 1) [TerminalServer IsWinXPPlus IsWinVistaPlus IsWinVistaSP1 IsWindows7]
6/30/2014 10:13:16 AM: InstalledAsServer: False
6/30/2014 10:13:16 AM: MyAppData: C:\Users\trosta\AppData\Roaming
6/30/2014 10:13:18 AM: PDFCreator Program Start
6/30/2014 10:13:18 AM: Windowsversion: Windows 7 6.1 Build 7601 (Service Pack 1) [TerminalServer IsWinXPPlus IsWinVistaPlus IsWinVistaSP1 IsWindows7]
6/30/2014 10:13:18 AM: InstalledAsServer: False
6/30/2014 10:13:18 AM: MyAppData: C:\Users\trosta\AppData\Roaming

8

Hi,


(edit: @trosama)
did the problem get solved by changing the permissions for the temp/spool folder?

9

@Robin.W: Yes, the problem get solved via changing permissions on the temp/spool folder.