Printerhelper.exe stopped working during installation of PDF Creator 3.0.1


I have tried installing PDF Creator 3.0.1 on Windows 7 pro 64 bits. During the installation, this error message appears : “printerhelper stopped working”. I have tried many different solutions (reinstallation of PDF Creator, add printer manually…) as described in many other topics, but none have worked. Someone can help me please ?

PS : I can’t upload the setup log file.


I have given your account more rights so you can now upload files here, if you prefer you can also send the log to directly. We will look at it and try to help you with the issue.

Best regards


Hi, I still can’t upload the file. I send you an email with the log file.