Randmon Spoolsv.exe crashes

Hello,

we are getting random Printspooler crashes because of  PDFCreator.


We are Running PDFCreator Version 1.7.3 on Windows Server 2008 R2 Standard Terminal Server.


If you need more Information please let me know.

 

Setuplog:

http://pastebin.com/R9Jbi6Qy

 

WinDBG Log:

http://pastebin.com/UfjZQetz

 

 

 

Hi,

please turn on logging for the PDFCreator from the “PDF Print Monitor” (Printer->Logging)
and for the pdfcmon.dll by adding the following entry to your registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Monitors\pdfcmon name : Logging, value :1 ( logfile created in%Windir%\Temp\_pdfcmonLog.txt)
maybe these logs will help to track down the problem.

There is no visible error in the setuplog and I will show the other log to one of our developers.

regards,