Refund not what i need

Hi I'm trying to get a refund throught the upclk website, Ive entered the details and says submitted but get no info through email to check if submitted correctly or even at all

Thanks

order UEEK298X
pdf architrect 6

same i want a refund

Hi,

the fastest way to get a refund is to contact our payment provider Upclick directly, as they automatically add a 30 day satisfaction guarantee to the PDF Architect purchases: http://www.upclk.com/

Best regards

Robin