Slow/Choppy After Upgrading

I have been using the free version of PDF Architect for years and finally decided to upgrade to the paid version. It always worked great, until now.

Even the simplest PDFs cause serious slow down. Scrolling is choppy, mouse movement is choppy when the cursor is over the PDF.

Even when a pdf is not open, the cursor moves slowly when hovering over the thumbnails.

I have a very fast machine - a new Dell XPS 17 (2020).

What is the solution? Thank you.

Hi Justin,

Thank you for sharing this issue.

We don't support PDF Architect directly, but (personally) I have not come across any similar sounding issue so far. You may want to try to repair / re-install PDF Architect 8 installation first. Please also remove any unused / previous installations (go to Windows > Services) of PDF Architect.

Which version / build do you have installed exactly?
Screenshot 2021-01-18 at 13.02.15

Feel free to submit a request the PDF Architect Support team directly:
https://support.pdfarchitect.org/hc/en-us/requests/new

Brgds
Sascha