Unable to communicate with the licensing server while installing PDFCreator Terminal Server

We’re attempting to install PDFCreator Terminal Server. We have the license key, but are unable to communicate with the licensing server
Please send you resolution to [email removed]

Hi @deepakumari

I removed your email address from the post and sent you an email.

Kind regards

What is the resolution of the above mentioned issue.
Please reply.

Didn't you get my email?

Hi Deepa,

about your post in the pdfforge forum.

Please make sure that the user running the PDFCreator Terminal Server Setup is allowed to connect to https://license.pdfforge.org.
Also, check firewall and proxy settings.

For more information about the installation and the license service configuration, please see: https://docs.pdfforge.org/pdfcreator/3.5/en/pdfcreator/installing-pdfcreator/installation-on-a-terminal-server/

If you get any error messages, please send us a screenshot of the message.

Kind regards