Unable to installa PDF printer

Hello, I receive the message "you do not have any PDFCreator printers installed. Most likely there was a problem... do you want to fix this by reinstalling the printers?
But when I click Yes I get the message "PDFCreator was not able to repair your printers. Please contact your administrator or the support to assist you with this problem".
Could you help me?

Sorry to hear about this notification. I even didn't hear about this PDF printer before.

How does this printer work? Can you please us some more details about this PDF printer?