Error 75 (Path/File Access Error) - But no PDFCreator folder to change permissions

PDFCreator PDFCreator English
1

Hi,


One of our users is experiencing an issue when trying to print using PDFCreator 1.2.3 - 

ErrorNR: 75 (Path/File access error)

All of the answers I can find regarding this say to give the user write permissions on the PDFCreator folder (%USERPROFILE%\AppData\Local\Temp\PDFCreator).

However, this folder doesn’t actually get created so I can’t change the permissions on it.

Any ideas?
2

Hi,


sorry version 1.2.3 is several years old so not sure what is going on there.
Does the user have an encrypted profile or is his profile on a network drive?

best regards,


3

I had a nightmare with this issue (on Windows XP, and every recent version of PDFCreator) — I tried everything I
saw here and elsewhere (re-installing, stopping the Windows print spooler), but it kept crashing with Error 75 and the jobs
in the queue couldn’t be deleted, and I eventually discovered that the
problem was that the job files in “C:\Users\(your user
name)\AppData\Local\Temp\PDFCreator\Spool” were un-deletable (“file in
use”), even as Administrator in Safe Mode. Finally, when I yet again
tried un- and re-installing PDFCreator, I told it to NOT keep my
settings and to install in a different folder than usual (I don’t know
if this mattered, but I also chose to print in a non-default Profile). I
may have deleted the printer again at this point. Anyway, after this
PDFCreator was able to finish the jobs and finally work again, after
many months!