Ghostprint Error

Trying to use PDF Creator to print invoices from CommandAlkon. I created a Printer and a profile for one of the companies within our group of companies. I am able to use the profile to print and email .txt files and .docx files. I’m not fully familiar with the format of the invoice print jobs from our software but when I try to print, I get the ‘29100 - Internal Ghostprint’ error. Below is an example of the error captured in the log file. Any insights or workarounds would be appreciated.

2017-07-18 15:56:30.7549 [Error] pdfforge.PDFCreator.Conversion.Ghostscript.Conversion.GhostscriptConverter.DoConversion: There was a Ghostscript error while converting the Job C:\Users\rizumi\AppData\Local\Temp\PDFCreator\Spool\7-3844BD70AEC648DCB967A3E651CCFFD4.inf: pdfforge.PDFCreator.Conversion.Jobs.ProcessingException: Ghostscript execution failed: Error: /undefined in Ee
Operand stack:

Execution stack:
%interp_exit .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval-- --nostringval-- --nostringval-- false 1 %stopped_push 1967 1 3 %oparray_pop 1966 1 3 %oparray_pop 1950 1 3 %oparray_pop 1836 1 3 %oparray_pop --nostringval-- %errorexec_pop .runexec2 --nostringval-- --nostringval-- --nostringval-- 2 %stopped_push --nostringval–
Dictionary stack:
–dict:1221/1684(ro)(G)-- --dict:0/20(G)-- --dict:78/200(L)–
Current allocation mode is local
Current file position is 3

Thanks

Hi,

are you running the latest PDFCreator 2.5.3?

Best regards,

Robin

Yes I am running version 2.5.3