PDF Architect 4 - Professional Package License Reuse on New Laptop

Hello Support,

I bought a PDF Architect 4 - Professional Package package license on the 29th of March, 2016. I used it briefly on a laptop that has since crashed.

I am trying to use it on my new laptop now but I am getting a errors. Screenshots are attached here.

I sent help request on your Support Web Form last Friday but have not received any response since. I have again sent an email to support(at)pdfforge(dot)org with license details.

Regards,
Oluyinka Thomas.