PDF Creator dialog does not show up when printing to pdf anymore


#1

This does not pop up anymore when i print to PDF. it puts in a queue for normal paper printing. (see second image) I have unistalled and reinstalled, this all started happening as soon as i upgraded to v3.3.0. i can print test pages from the debug tab. the Print PDFCreator Test page pops up the first dialog box but if i do Print for WIndows or any other program on my computer it goes to the Queue as seen in the second image.


image


#2

Hi @Rapid3D

Could you try to reload the default settings in the debug tab and see if that changes anything? (Make sure to backup your settings before.)


#3

Having the same issue. Would love some insights.


#5

Hi,

potential causes for this issue can be either an outdated pdfcmon.dll (in some rare cases this can't be replaced during a PDFCreator update) or insufficient permissions for the %temp% folder inside your user profile (system needs at least write access, user account needs at least read access).
The PDFCreator test page doesn't actually get printed/spooled, it sends a prepared Postscript file to Ghostscipt in order to convert it with your current profile settings.

Best regards

Robin


#6

I have tried the default settings restore with no avail. i have also seen another post about permissions and attempted that but i must have done it wrong as it didn't work. I need better instructions on how to do the permissions. i have windows 10.


#7

Hi,

here is a link to a detailed guide on how to take ownership over files/folder in win10 and set full access for your account:


In addition to your user account, please ensure the SYSTEM account also has full access to your %temp%
folder.

Best regards

Robin